Modern PURAIR St. Albert - Cleaning - St. Albert, AB - VerView
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Modern PURAIR St. Albert

Modern PURAIR St. Albert

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5.0 Google Review
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200 Carnegie Dr #Unit 200, St. Albert, Alberta, T8N 5A7, Canada
(587) 805-2558 modernpurair.com/st.albert
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Nov 2, 2018
I was looking for a company I could trust to clean our furnace after finding mouse poop in my vents, especially since I have severe respiratory issues. I was recommended Modern Purair and as soon as I left a message, the owner got back to me personally and explained how their cleaning works and a bit about the company. He also dropped by when his crew was working on the furnace, which was unexpected and really nice! I have had furnace and duct cleaning done before with other companies and they were in and out in under 45 minutes always and I was never sure what exactly the difference was. This company took their time, sanitized the vents, paid attention to every vent in the house. The best part was that they bring their mobile unit and you can see everything they suck out of the furnace and ducts (if you dare look). Overall, I won't hesitate to have them back. They are more expensive than other companies I've gone with, but they also did a great job and it was worth every cent to have peace of mind that my family and I are breathing clean air in our home. Thank you, to their awesome staff!! You were all so friendly and I look forward to having you back.
Nov 14, 2018
Really great service! Friendly people and very happy with the work that was completed!
Nov 1, 2018
The service is great and the personal touches unexpected but appreciated.
Nov 15, 2018
I booked my appointment in Camrose online through their website, which was very easy. I received an email confirmation. The owner of this local franchisee called the day before and left a message confirming the appointment as well. The technician, Chris, was running behind due to the snow storm and road conditions, but called to let me know he would be 10 minutes late, which I appreciated and understood. When he arrived he was very friendly and considerate, covered the vents & returns properly, was careful not to get the carpets dirty and was cautious getting the machine up and down the stairs. He explained the process and was there for 4 hours while I unpacked my moving boxes. He did such a thorough job of each vent, and made sure to ask if I wanted my dryer vent done, and explained that it was a long hose, and went over how he had to clean from the inside out and also from the outside in (which meant he had to climb a ladder to the second floor outside after a horrible snowstorm in cold weather.) I was impressed at how thorough he was and that he went above and beyond to do all that for just an extra $40. He was kind and patient with my children asking him questions about what he was doing and his machine, and afterwards he was able to show us the dirt and dust collected in the vacuum bag, which was relief to know my family won't be breathing all the previous owner's dust, pet hair, etc. Before he left he shook my hand and thanked me for my business. He even hand-delivered a card into my mailbox the next day to thank me for my business and that he hoped settling in to our new house goes smoothly. This kind of customer service is rare nowadays and I am very grateful I chose this company - specifically the Camrose franchisee! It was worth every penny, I recommend it to everyone in Camrose, and I will be getting it done every 3-4 years by them as needed! Thanks Chris (and Modern PURAIR Camrose!)

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 5 pm