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Brilliant Cleaning Services

Name: Brilliant Cleaning Services
Address: 1755 Robson St, Vancouver, BC, V6G 3B7, CA
Telephone: (604) 724-8502
Price range: $$$

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4.3 Google Review

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1755 Robson St #569, Vancouver, British Columbia, V6G 3B7, Canada

(604) 724-8502 brilliantcleaningservices.business.site

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Michael Lindenbach

Nov 29, 2018

I have hired Brilliant cleaning services on several occasions. I have always been very happy with Kristy and the entire team. They they do great work

Marie Loeschel

Jan 17, 2018

Exceptional staff and company. The cleaners always go above and beyond our expectations! They are flexible with our schedule and even let the dog out for a pee for us. We love coming home after they have cleaned. They always do extras that aren't even on our cleaning list. After trying about 8 companies we hit a home run with this company and will be with them for many years to come.

Stephen Cornthwaite

Jan 12, 2018

Wife used their services for her business approx. 1 years ago. They did an absolutely piss-poor job, for which we weren't willing to pay. They charged my wife's card anyways, and then sent us the paid invoices. They have now just sent her to collections, claiming she never paid them. Except we have both invoices showing amounts paid with zero balance owing. Strange way to run a business. Not only where they terrible at their job, they have now possibly impacted my wife's credit with 100% fraudulent claims.

E RG

Apr 11, 2017

A complete waste of money and not particularly brilliant. This was my first time using a cleaning service and was looking forward to having some help in getting a house ready for sale. The two ladies showed up on time with cleaning supplies in tow and we went over what needed to cleaned. What I failed to discuss, to my regret, was how it was to be cleaned. The one young lady had some experience and seemed to be in charge of directing the other, who as I later found out after asking her, was a newbie and had just started. She had no clue how to clean and basically moved the dirt from one place to another. Cleaning rags were not changed up or rinsed on a regular basis. Additionally, one does have the expectation that folks coming to clean can be left on their own to get the job done, but when I did this, I came back each time to find them passing phones back and forth, more focused on this than getting the job done. When the invoice came in, I was charged $243 for 3 hours of sub-standard work. I called the office and left a voice mail indicating that I would pay the invoice, but that the work was sub-standard and the service lacking professionalism. I never received a call back, nor any other kind of follow-up and this made it seem even more like a money-grab. Bottom line? Very poor quality job, very poor communication and follow-up; don't waste your money.

Leah Lecroix

Dec 5, 2017

Top to bottom these guys left my home as clean as I have ever seen. Super friendly staff as well. I will be back.

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