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Citrus-O Carpet Care

Name: Citrus-O Carpet Care
Address: Surrey, BC, V3W 7X5, CA
Telephone: (855) 248-7875
Price range: $$$

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3.6 Google Review

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Surrey, British Columbia, V3W 7X5, Canada

(855) 248-7875 www.citrusocarpetcleaning.com

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Jennafer Harkness

Jun 8, 2018

Excellent customer service! If looking to set up an appointment talk to Curtis. He was extremely helpful, thoroughly explained the process, and even followed up to make sure we were satisfied with the results. Which we were! Our Carpet Tech Bernard went above and beyond during the cleaning. There was a massive black stain right in the middle of our office that he was able to remove and we greatly appreciate it! 10/10 would recommend this service.

Hanna Koekman

Nov 26, 2018

STOP calling me.. I enquired once with them and now they are hounding me to use them. I recieve about 4 calls again with no voicemails left. If you left a damn voicemail maybe I'd call you back. So annoying.

Tanya Roberts

Apr 24, 2018

Citrus-O did a great job! My carpets were looking sad before, and now they're sparkly clean. The tech was friendly, fast, and professional, and I'm happy with the end product. My only beef is that the citrus smell is very strong, so be sure to open a window or put on a fan if you're sensitive to smells.

Sid Simpson

Apr 17, 2018

Although I had nothing but issues with the after hours call center their work ethic on site and the job they do is by far superior to anything else out there. They cleaned the carpets in the new house yesterday and are doing the old house this Saturday. Would recommend and use again!

Ben Kenobi

Aug 2, 2018

Technichian guaranteed removal of pet odour for an additional charge of course but said it wouldn't be necessary. So by taking the "professional's" advice we opted out. It didn't work, called them back, they tried to charge us again for it and then stated that after the guaranteed pet odour removal treatment, if it didn't work that we would have to cut out a section of carpet and replace it. That was the worst possible and most costly advice that could have been given. They claimed that if the pet stain penetrated the plywood then the carpet would have to be cut out and so they wouldn't resolve the issue at least not for an addition charge but why would you cut out the carpet if the treatment for the carpet is guaranteed?! The problem lies within the plywood and the fix for that is to pull the carpet back and use an oil based stain and odour blocking paint primer on the affected areas then lay down and kick the carpet back into place. I will never refer or recommended Citrus-O again to anyone under any circumstances. Citrus-O I don't need a response to this. You guys had your chance and refused to rectify it then. Too little, too late.

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Opening Hours

Mon:8 am - 8 pm

Tue:8 am - 8 pm

Wed:8 am - 8 pm Today

Thu:8 am - 8 pm

Fri:8 am - 8 pm

Sat:8 am - 8 pm