Centre Dry Cleaning - Cleaning - Vernon, BC - VerView
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Centre Dry Cleaning

Centre Dry Cleaning

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4.1 Google Review
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3304 32 St, Vernon, British Columbia, V1T 5M8, Canada
(250) 545-2002 www.centredrycleaners.ca
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Google Reviews

Refresh Reviews 4.1
Sep 21, 2018
They are always great and try their best to have them ready on a tight turn around as i am from out of town.
Feb 19, 2018
I bought a secondhand wedding dress that needed to be cleaned and the owner was amazing. She took me through the process of what she would have to do with this particular (and very fiddly) dress, and even run me right away to let me know that she was happy with the partial test clean she did on some of the fabric and was going to go ahead on the rest of the dress. She really cares about your clothing, and I don't think I've met a nicer proprietor in town. She'll be able to tell you straight if there's hope for a difficult clean, and she's always friendly. Very reasonably priced for the work and love put in. Many thanks for all of your help!
Oct 5, 2018
Love this place, she accommodated a quick clean for me and always does such a great hard. You can tell the owner is an incredibly hard worker.
Apr 2, 2018
My wife brought her wedding dress to be cleaned here, biggest mistake EVER!!!! It took them 5 months, and when we got it back there were even more stains then when we brought it there. I went in to talk to the manager and she very rudely told me, "It's the best they can do" and that I have no idea what I was talking about. I asked for a refund, even partial and she said absolutely not, charged me over $200 and wasted 5 months of my time to return a dirtier dress to us. We took the dress to Toppers, and they had it cleaned and returned to us within 5 days (not months). We told them about our experience, and only charged us $30 for the freight to send the dress from Vernon to Kelowna and back, cleaned it for free and got all the stains removed. I may not know much about dry cleaning, but I do know about customer service, and Centre Dry Cleaning has ZERO! Avoid this place at all costs, unless you have money, time and sanity to burn. Truly disappointing.
Jun 29, 2017
A great place if you don't value your belongings, time or sanity. Very disorganized, dirty and unable to keep track of thing or have them ready on time. Seems to be an ongoing problem as another lady was having the same complaints when I dropped things off. In their defense it is my own fault, just stepping into the front entrance paints a good picture of how they value your items and would send anyone thinking straight walking right back out the door. My husband went to pick up a duvet two days after it was suppose to be ready, she couldn't find it but sent my husband home with one she found saying it was a very nice one and probably was ours. It wasn't. When I drove back to exchange them the staff eventually found (luckily it was distinct enough to tell apart) it in the back on the floor, dirtier than when I left it, with big boot marks on it and seemed annoyed with me. I think they wanted me overjoyed that they found it and eager to make more trip in hopes it would be clean next round. They offered no apology or acknowledgment that this was an inconvience. I asked to have it back as I wanted to get it done somewhere else and the other staff roller her eyes at me and treated me as if I was crazy, telling me they were the only place it town (btw - they aren't, I found another place 2 minutes away that seems great). Anyways, save yourself the frustration and make a better choice than I did!

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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm Open Today
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm
Sat:10 am - 2 pm

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