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Xcelcor Cleaning

Xcelcor Cleaning

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4.3 Google Review
Surrey, British Columbia, V3S 5J9, Canada
(604) 923-5267 www.xcelcor.ca
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Refresh Reviews 4.3


Mar 14, 2018
HORRIBLE Cleaning company.. If I could give this company zero stars I would. Xcelcor Cleaning has been nothing but a pain & stress. This company was hired to clean my condo as I'm injured due to a MVA (which the company knows). They show up 30 to an hour later then the appointment time, they leave before the hour and a half is up. They Spot clean, check off their cleaning list that they've done everything but always miss things. Condo does not smell clean or look clean, has smelled like cigarettes(I don't smoke) and smelled like old dirty towels. Cancelled appointments day of appointment. I have complained multiple times to the office lady & there has never been a resolution. She's sent other cleaners the week after and said it would be re-clean appointment yet they charged me. Also these two new cleaners did not do a good job. The office lady told me that I should be home to tell the cleaners how and where to clean? LOL these cleaners are "professionals" I shouldn't have to tell them how to clean. If you want a half A$$ job for 150$ then this is the cleaning company for you.

Dec 12, 2017
I have been with Xcelcor ever since they opened. The staff is professional and quick to resolve any problems if they arise. I have had very few! I love my regular team of Nour and Sarah and the excellent job they do. I recommend Xcelcor to everyone

Mar 14, 2018
I personally have had a difficult time with my cleaning ladies. Spot cleaning is not what I want to pay for. I have brought up my concerns and issues with the office (Melissa), yet nothing has been done. I am very unhappy with their lack of service. I do not reccomend this company.

Mar 29, 2017
After 4 years the service has never been disappointing. Best thing I ever did!!! The ladies are always friendly and helpful. I have an elderly mother and a big dog, they work around all the obstacles in my house. Never saying a word about it. Having this service has aloud us to stay in the home. I depend on them so much. Thanks for 4 years of excellent service!!!

Mar 31, 2016
We have been using Xcelcor for the interior cleaning of our home for approximately 1 year. The team that cleans our house consistently does a wonderful job. I love that they use environmentally friendly products. I especially love the team approach as they are in and out of the house in 1 1/2 hours!!! I appreciate the high level of professionalism and I have to mention that Lisa at the office is absolutely lovely to deal with. We have also hired Xcelcor for exterior cleaning including power washing, window cleaning and gutters. We have recommended them to our neighbours who are also very happy with the results.

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Opening Hours

Mon:9 am - 4:30 pm Today
Tue:9 am - 4:30 pm
Wed:9 am - 4:30 pm
Thu:9 am - 4:30 pm
Fri:9 am - 4:30 pm

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