Save On Dry Cleaning

I wished that I'd looked at the reviews prior to going here. They ruined a good quality skirt and would not take any responsibility. I was told "What can I do about it". Please don't waste your time and money here.

I waited this morning at 8 for this place to open since the sign on the door says they open at 8. By 10 past , I had to get to work so stuck a note in the door to let them know they lost a customer by being late. Another person was waiting when I got there but he ended up leaving just before me. This is a local small business , would be a good idea to follow your posted store hours. Otherwise , post later hours. It also was a pain in the butt getting into that parking lot ... you know what I mean if you've driven there.

I strongly recommend that YOU DO NOT USE THIS DRYCLEANER... find another cleaner. The owners are appalling. They lost a belt from my coat and blamed me for it, it took 6 weeks of constantly calling. They hung up on me several times. Finally they found it and they did nothing in terms of an apology. On top of that I paid for the dry cleaning that was poorly done. There was a small stain that they did not remove but when I went else where they removed it so I Paid 2 x to get it cleaned and had I not pursued the return of my belt I would have been out the cost of my coat. I will NEVER use them again.

I really wish I could give 0 stars. Why? Because of the horrible, dishonest customer service I received. I would advise people not to bring their valuable garments here. I made the mistake of trusting this place with my BCBGMAXAZRIA dress. I came in today to pick up my trench coat and silk dress. The incompetent front desk girl did not listen and clarify what I was telling her, therefore took a long time to find my garments. She found it and hung it on the hanger, and told me the fee I had to pay. She did not make any attempt at conversation or even confirm what had been done with the garments or if they were successful in cleaning it. So I asked her about it, and all she said was "Oh yeah EVERYTHING is cleaned. you can check if you want." I was surprised. I asked her if they were able to clean out the stain from the dress. She said "Oh yes! " I trusted her. The trench coat was acceptable, all marks were gone on the outside, however, the inside still had one mark left, but no biggie, it's inside. I looked over at the dress and did not see the stain. I was so happy, I paid the $34 fee and said thank you and left. I walked home, realized that the dress was turned inside out, which meant I was not looking at the side with the stain. I hesitantly rearranged the dress and looked at the front. There it was, the same stain right there, looking untouched, but with newer tiny faint black marks around it. The girl lied to my face. I hurried back to the shop and confronted her. Who does she think her customers are? Fools? I showed her the stain and I asked her WHY did she tell me they were able to take the stain out when the stain in actuality, is STILL on the dress??? Why do you need to lie to your customers?? Just tell the truth. I was so upset by her dishonesty. She gave some bs about how they cannot guarantee that they can clean it all, and as for the black marks, she said that there is no way that I can prove that the marks weren't there before. So angry that she lied in the first place. She could have told the truth when I picked it up and explained that they tried their best but could not do it. This place is a BAD business. I wouldn't even call it a business. It's run by sneaky cheaters doing phony business. You, young lady should be ashamed of yourself and your so-called service. Lesson learned. Go to Busy Bee or some high-end dry cleaners, instead of crappy, cheap places. Will never ever return and hope that nobody will go through the same mistake.

Be ware as they seem to price it randomly rather than following their price list