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Quality Dry Cleaners

Name: Quality Dry Cleaners
Address: 10155 153 St, Surrey, BC, V3R 9V8, CA
Telephone: (604) 585-3853
Price range: $$$

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3.9 Google Review

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10155 153 St, Surrey, British Columbia, V3R 9V8, Canada

(604) 585-3853 www.mydrycleaners.ca

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Refresh Reviews 3.9

Kristin Panju

Mar 22, 2019

If you need something done fast then go here. I have had a few events pop up where I need to get my clothes shortened and this was the only place I found that could do it in time. Another great thing is the prices are great, very reasonable. I have moved to Burnaby and I still can't find a place as good.

Antoinette

Feb 11, 2019

The owners are so nice! I always go to them to get my pants hemmed!

Mark

Feb 10, 2018

Always happy with the quality of work they do here.

69cargirl

Aug 29, 2017

Always friendly. Have been going here for quite awhile for alterations for my sons school uniforms. Will not go anywhere else.

Robert Friedland

May 19, 2017

I have been a customer of this business for over 3 years but after today I will never go back. When I came in to drop off my drycleaning, the two ladies behind the counter were arguing about something. They stopped for a brief moment so I put my clothes on the counter and explained that one button needed to be stitched back on. The lady taped the button on to the pants. At this point, instead of allowing me to finish dropping off my clothes, the 2 ladies continued to argue again. One was holding a bill in the air, and they exchanged heated words back and forth. I was getting more angry by the second wondering why they wouldn't allow me to complete my drop off first and then continue to argue afterwards since no one else was in the store. This went on for about 3 minutes at which point one lady could see I was angry and she told me they were arguing over a payment problem and wouldn't be much longer. The arguing CONTINUED on and on while I was left waiting. At the 7 minute mark I could not take it anymore. I picked up my clothes to leave. At that point, the lady IMMEDIATELY asked for my phone number to complete the drop off. (Are you kidding me?!?!? NOW you are giving me your full attention?!?!?) It was too late and I walked out. I could not believe that an argument over a payment problem was MORE important than a customer of many years! If I did not pick up my clothes in disgust, it could have been another 15 minutes of waiting before they got to me. Completing my transaction would have taken less than a minute and they could have continued on arguing for the next week for all I cared. But no, they felt compelled to make me wait while they argued. It was beyond ridiculous and one of the worst customer service experiences of my life. Clearly they do not care about their customers so I will be happy to take my business elsewhere.

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Opening Hours

Mon:8 am - 6:30 pm

Tue:8 am - 6:30 pm

Wed:8 am - 6:30 pm

Thu:8 am - 6:30 pm Open Today

Fri:8 am - 6:30 pm

Sat:9 am - 5 pm