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The Valetor Cleaners

The Valetor Cleaners

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3.2 Google Review
616 Seymour St, Vancouver, British Columbia, V6B 3K4, Canada
(778) 379-7261 www.valetorcleaners.com
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Google Reviews

Refresh Reviews 3.2


Jun 19, 2018
This shady cleaners ruined a very expensive blouse and returned it to me without notification.The delicate pattetern on the back was completely lifted off because they used way too high heat. Valator took no responsibility for their mistake and told me they aren’t responsible. They even told me it was the blouses fault!!!! Even if they don’t have the money to to pay me for it, they should have notified me or called to follow up. This is a very low end dry cleaner and one should take their clothes to FLETCHER’S DRYCLEANERS. Terrible customer service

Nov 11, 2017
Good and fast service, but pretty pricy. Charged 60$ for a coat and blazer. Seemed pretty high to me.

Oct 11, 2017
Only dry cleaner I use in the city, super friendly service

Jun 21, 2017
Absolutely disgusting service. I took two dresses and a silk jacket, all came back with stains and the jacket was completely ruined. No apology from the staff so I came back to speak to the manager who literally shouted at me saying I was lying, they didn't do it and I'd taken it to another dry cleaners who ruined it - even though it was in the original bag and i had pictures took in the dry cleaners to prove it was them. He told me 'we don't need your kind of people in here' and 'get out'. I couldn't believe how he could speak to a customer like that. I'm left with a ruined jacket and two dresses that still have the original stains on, with no offer of solution. After speaking with a couple of other people who'd been there, they told me they had shrunk their garments or not done the intended job, and were incredibly rude when questioned. I wish I could give minus stars. DO NOT TRUST THIS PLACE.

Sep 7, 2016
Anna is very kind and makes sure that you get your item on time. My white dress shirt became new again.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm

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