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Courtesy Cleaners

Name: Courtesy Cleaners
Address: 5556 Joyce St, Vancouver, BC, V5R 4H6, CA
Telephone: (604) 434-3646
Price range: $$$

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2.6 Google Review

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5556 Joyce St, Vancouver, British Columbia, V5R 4H6, Canada

(604) 434-3646

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Skate 77

Oct 27, 2018

Zero stars, but could only go as low as 1 star. A business owner who doesn't get the term "customer service". I brought in some curtains to get hemmed to another shop, unknowing that they outsource to Courtesy cleaners. I was called and informed that rather than cutting and hemming them shorter, my curtains we cut VERTICALLY?? The original shop was nice and apologized. They offered to reimburse if I buy another set of curtains. When the job was done, it was a very poor job, crooked and wrinkly. They recommended I go directly to Courtesy cleaners to discuss the problem, so I did. I am not sure what was up with this woman, as she was a grouch! I guess she wasn't paid yet by the other shop, however I HAD PAID THEM. She claimed it was very difficult to hem (they were simple ikea curtains)....but she was personally insulted that I pointed out the crookedness, that she started yelling and grabbed them from me and threw it in her bin. I told her to give them back to me, as they belonged to me. She refused, and continued to yell, while a customer came in. I was about to walk behind the desk to grab them, then she felt scared and gave it back to me. I just cannot wrap my head around business owners who behave like this. Your business is on the line and how you treat your customers is important. I am by no means picky, and am willing to work out difficult situations. I did follow up by bringing this to another seamstress to find out how difficult this job was. She said the work by Courtesy cleaners was no good and that it was not a complicated job!

Richie Rich

Mar 11, 2018

Very happy with this place. Great Value, been coming here for years, much more affordable than other locations for all your dry cleaning needs. I've had many suits, pants hemmed & other alterations over the years and have never had an issue.

Brendon Ling

Jun 26, 2017

Took an old suit to get adjusted. When it came back I started wearing it again. This is a hidden gem, better/cheaper than metrotown. V happy w it.

Hypnotiq604

May 7, 2017

Don't go here, they shrunk my Gucci shirt and had the nerve to say it was bad quality.

jaybo

Jun 29, 2016

Gave them a new suit to clean. They gave the pants to another customer. When I finally got it back .it was hand ironed too hot leaving burn marks . They said they'll try to fix it but its still ruined. They refuse to compensate me for the damage .they blame me for bring it damaged to clean in the first place. You want to try them ???

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Opening Hours

Mon:9 am - 6 pm

Tue:9 am - 6 pm

Wed:9 am - 6 pm

Thu:9 am - 6 pm

Fri:9 am - 6 pm Today

Sat:9 am - 6 pm