Get to the top of the directory by claiming your business!

Maid In Victoria

Name: Maid In Victoria
Address: 33 Songhees Rd, Victoria, BC, V9A 7M6, CA
Telephone: (250) 999-2784
Price range: $$$

Claim Business

3.8 Google Review

Direction Bookmark

33 Songhees Rd, Victoria, British Columbia, V9A 7M6, Canada

(250) 999-2784 www.maidinvictoria.com

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 3.8

Don Latter

Aug 29, 2018

I am mostly happy. I had to clean the around the windows some and one closet shelf. I also had to clean the living room walls. I emailed them about it but never got a reply. Over all it was good but not quite worth the $267 bill.

LES Burrows

Jul 5, 2018

Our cleaner came and set the tone by being a happy person. Not task was too much. Finished on time and did a great job. Thanks so much!

Karmen Dame

Jul 9, 2018

Nobody showed up, Nobody called, Nobody cared. This company does not care about customer service. Having recently injured myself, I called Friday morning to get a one-time last minute cleaning. I called and briefly explained my situation. I was directed to their on-line booking calendar and told the on-line calendar would show available times. As directed I went to their web-site and booked (a request) as for the next day. However the on-line "booking" is only a request, after you submit a request, someone is meant to call and confirm the appointment. However nobody called to confirm (or decline) the appointment. I emailed and phone on Friday but no reply. Without a confirmation, I tried to cancel my request but my on-line account informed me I couldn't make changes with less than 24 hrs. I couldn't cancel the booking request and as I had provided my credit card information, I prepared and waited for the cleaners on Saturday morning at 8:30. Nobody showed up, called or emailed. I wrote a private comment to the the company on Saturday asking for an explanation, still nobody replied. Monday morning, I received confirmation they had charged my credit card for the cleaning service that I never received. When I called to ask them to reserve the charge (which they did promptly) the person on the phone still offered NO apology for the terrible service and inconvenience they caused me. Instead of apologizing he asked if I wanted to re-book my cleaning appointment. No thanks.

Jen Roberts

Sep 4, 2018

Updated to add: I received another automated receipt charging us the amount we were discounted. Weâ€™ve now paid the full price for subpar work. Iâ€™ve changed my review to one star (originally two stars) to reflect this poor customer service. â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€”â€” Iâ€™m very disappointed with this company. We booked a moving-out clean for our house. After the clean, I walked through the house to make sure it met the check list requirements for our move out inspection (which I discussed with the cleaner in addition to leaving the list out for him to review). I found numerous issues with items that werenâ€™t cleaned thoroughly enough. I emailed the company the day after the cleaning and included pictures to show the items that were clearly not cleaned. I received no response except for an automated message the next day asking for a review of my experience. Weâ€™d received our inspection at that point and had money taken off our damage deposit as a result of the items the cleaner didnâ€™t clean. I filled out the review with updated information about having lost money on our deposit and still have not received a response days later. In both of my communications, I included my contact information with a request for them to get in touch with me. Today, I received two auto messages confirming that payment has been processed. In reviewing the final receipt, we learned that we had received $30 off the final amount ($227) which was incommensurate with the amount we lost on the deposit. Iâ€™m very disappointed in the service we received and wouldnâ€™t recommend them to anyone based on their poor customer service and communication. If they had contacted me to discuss these issues, I think we could have resolved them. But their lack of communication really soured our experience with them.

Pat Wootton

May 9, 2018

Company responded efficiently and courteously. Colleen arrived and worked enthusiastically, doing a great job and making the bathrooms and kitchen shine. Good job!

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Luxury Beachfront Homes Costa Rica for Sale

Costa Rica’s luxury real estate market has grown significantly, driven by international demand for exclusive, lifestyle-oriented properties.

Kindred Consulting C.R.

Safe Real Estate Investments in Costa Rica for Foreigners

Safety is one of the most critical considerations for international real estate investors—and Costa Rica consistently ranks among the safest and most transparent markets in Latin...

Kindred Consulting C.R.

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Tax Advantages of Investing in Costa Rica Property

When evaluating international real estate investments, taxation often becomes one of the most decisive factors influencing long-term returns. Costa Rica has built a strong reputation...

Kindred Consulting C.R.

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

Opening Hours

Mon:8 am - 6:30 pm

Tue:8 am - 6:30 pm

Wed:8 am - 6:30 pm

Thu:8 am - 6:30 pm

Fri:8 am - 6:30 pm

Sat:8 am - 6:30 pm Today