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Individual Dry Cleaners Ltd

Individual Dry Cleaners Ltd

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3.8 Google Review
1602 Fort St, Victoria, British Columbia, V8R 1H9, Canada
(250) 595-4141
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Refresh Reviews 3.8


Feb 12, 2018
We have worked with Individuals for over 7 years and love the service and quality of they work.

May 24, 2017
My clothes came back looking like new! The customer service was very friendly and cheerful. It did seem a bit expensive - $35 for a skirt and dress, there was an extra charge for removing cat hair (there was a lot), but I don't dry clean often so I'm not really sure if this is the going rate or not. But as for quality of work, very nice!

Mar 13, 2017
Absolutely awful - never use them. I split tea on a pair of work pants and a wool coat and took them to the dry cleaners as a precaution, I informed the person I dropped the clothes off to about the tea spots. The coat came back with the tea spot still there and no note saying they were unable to remove it. I had to bring the coat back a second time and send it again to be cleaned as I was unsure if they missed the spots or were unable to clean them (which I doubted as it was only tea). I asked to be called before they charged me as I didn't want to pay again. I didn't receive a call, and the coat then came back without the tea spot and a note saying they were unable to remove the stain. They tried to charge me the second time which I argued and they ended up apologizing and dropping the charge. The work pants came back an entire size too small and no longer fit, they are ruined and I can never wear them again. They have terrible service, they ruined my clothes, they wasted my time, and are also too expensive.

Apr 13, 2017
Great customer service - did a perfect job on my favourite jacket.

Mar 31, 2016
I've been taking my dry cleaning here for close to 20 years. Best work and best staff in town. Never had a problem . Highly highly recommended!!

INDUSTRY BLOGS

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history, tradition,...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 5:30 pm
Tue:7:30 am - 5:30 pm
Wed:7:30 am - 5:30 pm
Thu:7:30 am - 5:30 pm
Fri:7:30 am - 5:30 pm
Sat:9 am - 5 pm

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