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Merry Maids of Metro

Merry Maids of Metro

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2.1 Google Review
166 Braemar Dr, Dartmouth, Nova Scotia, B2X 2T3, Canada
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Sep 7, 2018
Not impressed! No one showed up for the scheduled cleaning time. Tried to call and no answer! Not great customer service. Finially received a call 30 minutes after scheuled time saying they were running late. I cancelled

Aug 20, 2017
Excellent service. Had some qualms early on but they were professionally addressed. Cleaning job is top rate - no complaints there whatsoever. Recommended.

Feb 1, 2018
I contacted Merry Maids in HRM to help with some cleaning while I was injured. The owner/franchisee at that time offered me 50 dollars off my first cleaning. We had arranged to clean on a monthly basis but as I was able to do the general cleaning around my place I did not require the service. After cancelling the service which I did not sign any contract fo, I received an email detailing how that because the owner/franchise had given me 50 dollars off the service that it was not fair to them and they had lost money on the cleaning. I am not responsible for your business profit margin and it was very unprofessional to respond this way. As far as the cleaning goes the staff were nice and friendly and did an OK job but nothing that outstanding by any means.

Feb 19, 2018
We have had Merry Maids cleaning our home for close to 3 years now. They are responsive to any thing I might raise, do a consistent job and keep me informed if changes for our cleaning time are required.

Oct 2, 2012
We had them clean a family members home as a gift and the service was reasonable. Some floors and areas were forgotten but it wasn't a totally unreasonable job and they showed up to do it on time. However, we then booked them to clean our house, they came and met with my husband and tried to convince him we needed more time (although we've had several cleaning companies clean a few different houses in the past and know what to expect), and finally agreed that maybe we didn't and we could wait and see. We scheduled a clean for the following week and they showed up half an hour early and no one was here so they left and refused to come back at our previously booked time. Very disappointing when trying to rebook as well and we will certainly be taking our business elsewhere as there prices are not cheap so you would expect much better service.

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