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Vail's Dry Cleaning & Laundry

Vail's Dry Cleaning & Laundry

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4.1 Google Review
9011 Commercial St, New Minas, Nova Scotia, B4N 3E3, Canada
(902) 681-0189
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Refresh Reviews 4.1


Mar 7, 2022
I went to drop off a wedding dress to be cleaned and pressed, the woman advised me that because of the fabric that it may fray or tear in the machine, and that my gems may fall off. I APPRECIATE THIS HONESTY SO MUCH!! Most people/companies just take your money and don't care. She genuinely cared and didn't want to see my dress ruined. THIS is amazing customer service. Thank you!! 🙏❤

May 23, 2022
Dropped off some work clothes to be washed. Great service and both ladies were awesome. Keep up the great work.

Oct 22, 2014
Had some of the worst customer service here that I have ever had as an adult. The woman at the counter was very rude and abrupt with me. Turned down a coat because it had a little cat hair on it, would not let me set the coat down on the counter near the other coats. She wanted me to clean my coat before they would clean it for $40 and take 4 to 6 weeks. If she had been at all polite with me, I would have understood completely. If anyone is looking for dry cleaning, I would recommend driving the extra 20 minutes to Windsor, NS called Klean all. Great prices and customer service to match.

Apr 25, 2018
I was a bit reluctant to take my service uniforms here because of the reviews but decided to gauge the place for myself and found the customer service to be quite good. Items we're ready for pickup on schedule and were promtly retrieved. Very organized and efficient. Will be returning.

Mar 2, 2018
they have now implemented Pay before Service. Now if they ruin something, there is no way you can get your money back, but, they would never admit to a thing. Nope, they do not give service, they are rude and why does it take 1 week to dry clean anything? I think the extra 20 min drive might be worth it to go to Windsor.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 6 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm
Fri:8 am - 6 pm
Sat:9 am - 1 pm