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Stitch It Clothing Alterations & Dry Cleaning

Name: Stitch It Clothing Alterations & Dry Cleaning
Address: 50 Rideau St, Ottawa, ON, K1N 9J7, CA
Telephone: (613) 567-0009
Price range: $$$

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50 Rideau St #334, Ottawa, Ontario, K1N 9J7, Canada

(613) 567-0009 stitchit.co/store_locator/rideau-centre

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Greer Johnston

Dec 11, 2018

As a petite woman, I need a lot of alterations. Kay, who works at Stitch It's Rideau Centre location, has altered about half of the clothes I wear. She does an excellent job, always knowing just how to tailor something to make it look better. Big jobs and small, I wouldn't trust anyone else with my alterations.

Krysta Hodder

Jul 28, 2018

I brought in my bridesmaids dress to be altered over two weeks ago. Pick up time stated 5pm, I arrived at 515pm to see the seamstress working on my dress. She stated "30 more minutes", despite my dress being at the shop for over 2 weeks... I returned 40 minutes later to see my dress rumpled up in a ball on the table and the seamstress attending another customer. Once she completed the customers transaction she gave me my dress and told me to put it on. The dress had pins in it still and was visibly not finished. It is now over 1 hour past the time of scheduled pick up. I try the dress on, it's OK. Seamstress then continued to argue with me stating I don't need to get the dress hemmed despite having more than a foot of fabric touch the floor with heels on. She kept stating "bridesmaids dresses touch the floor this is the style". I've paid over $100 for these alterations and if I want my dress to be hemmed then that's my decision. I don't want someone to give me their opinion especially when it's given the benefit herself as she appeared to be frantic. Once she agreed to hem my dress, she said come back in another hour. This is 2.5 hours longer than told and at that point, I was not impressed. I exited the change room and tried to reason with the seamstress stating that I've waited over 2 hours for a simple "pick up and go" and was wondering if the hemming was an extra charge. She said $51.50. On top of the $100 I've already spent... Not at all impressed with the service I received at this location. I will not be bringing my business back there. I took the dress, unhemmed, and left.

Skosh K

Sep 6, 2018

Cut the bottom for two of my jeans. The way they cut them - they make bottoms look so obvious that they were cut. Even for simple alterations like this, I suggest not using this place.

Khánh Hạ H.T

Aug 8, 2018

Paid $20 to get the zipper fixed on a pair of shorts, broke after one wear >"

Jason Brown

Jun 10, 2018

The service was well done. BUT very, very expensive, too expensive.

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