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The Dry Cleaner - Real Canadian Superstore, 760 Eagleson Rd

Name: The Dry Cleaner - Real Canadian Superstore, 760 Eagleson Rd
Address: 760 Eagleson Rd, Ottawa, ON, K2M 0A7, CA
Telephone: (613) 599-9947
Price range: $$$

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760 Eagleson Rd, Ottawa, Ontario, K2M 0A7, Canada

(613) 599-9947 www.thedrycleaner.com/dry-cleaners-ottawa-rcss-760-eagleson-rd

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Aiwu Liu

Aug 19, 2017

Would give it 0 but the lowest rate is 1. I went to pick our son's custum tailored suit last night, but the clothes were missing. Then, we received phone call from Dry Cleaner today, saying the pants are ok, but the jacket was damaged by their machine. The only option is to shorten the jacket, that the jacket would still be useful. We haven't have chance to see the jacket yet. Even though we appreciate their honest, but this is definitely not the solution. We sent clothes for cleaning, not for tailoring. ====== We went to pick up the damaged suit tonight, and was so surprised . 1) even though with the damage, they still charge us the cleaning fee. 2) the jacket was damaged so.badly. It looks ugly, definitely unacceptable after tailoring". Note the suit was originally custom tailored, very expensive. ======= Waiting for compensation... ======= Received compensation. Even though, it is much lower than replacement cost. But, at least, there is compensation.

Yanhong Li

Nov 4, 2016

I would give zero star if I could. The employees at this location are extremely rude and unhelpful. Was treated without respect the entire experience, from giving them the item to picking up. My item was not cleaned and when confronted with the employee, I was told that it was my fault for getting my coat dirty and it's not their responsibility to clean it (so what is their responsibility? Making burgers?). I asked to talk to a manager and was told that there was no manager and I can call the head office if I wanted to. I called the head office and was told that they had no idea where the person in charge was. AVOID THIS PLACE AT ALL COST!

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Opening Hours

Mon:9 am - 7:30 pm

Tue:9 am - 7:30 pm Today

Wed:9 am - 7:30 pm

Thu:9 am - 7:30 pm

Fri:9 am - 7:30 pm

Sat:9 am - 5 pm