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Star Fashion Cleaners

Star Fashion Cleaners

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1.0 Google Review
700 Eagleson Rd, Ottawa, Ontario, K2M 2G0, Canada
(613) 591-2382 www.starfashion.ca
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Nov 13, 2018
Gave my wife’s dress to dry clean 2 weeks before an event, was asked to pick up three days before the event. Went there no dress, come back tomorrow. Went back a second time no dress. Come tomorrow we are calling the cleaners to make sure it will be here tomorrow. Went back a third time still no dress. We had to buy a new dress for the event. Went back a week later and the dress is there. Adamant that I would not pay for the dress and the owner changes her story saying the dress was ready on the day it was promised. Anyways poor customer service and the owner does not care. Was offered a coupon for next visit..Will not return obviously.

Sep 15, 2018
I stopped taking my clothes to this cleaner after many years. We had issues in the past with clothes being not cleaned properly but this summer they pretty much destroyed my wife's coat. After much argument we had to pay from our own pockets for the repairs. As the previous gentleman's review said it: if you really care about your clothes consider someone else.

May 11, 2018
If you care about your cloths, if you have a favorite clothing item, if you appreciate professional courtesy – consider another cleaner. I was charmed by the idea of giving my money to small company from Carp Ontario. Unfortunately, this little company simple does not have the systems, processes or management in place to ensure your cloths are handled the way you ask. In my two years with Star Cleaners they washed and shrunk three different items valued at just over $700 – that I had clearly noted on my file that should not be washed. Not to mention frying dozens of buttons without replacing them. And when I asked for compensation the owner Lynn, after acknowledging the direction on my file not to wash, argued and refused compensation. Star Cleaners is the little company that couldn’t.

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Opening Hours

Mon:7:30 am - 7 pm Today
Tue:7:30 am - 7 pm
Wed:7:30 am - 7 pm
Thu:7:30 am - 7 pm
Fri:7:30 am - 7 pm
Sat:9 am - 5 pm