Newtex Ltd - Cleaning - Kitchener, ON - VerView
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Newtex Ltd

Newtex Ltd

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3.1 Google Review
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135 Ottawa St S, Kitchener, Ontario, N2G 3T1, Canada
(519) 744-4411 www.newtex.ca
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Oct 16, 2018
Completely ruined our Moose and gave us nonsense about how it's "defected" from Moose's factory, when our jacket was worn for 2 years with not a hint of damage until they washed it. It obviously looks like it was jammed and pulled in their machines which caused this damage. Only sharp or hard objects can tear the jacket apart like that, and the down lining inside the jacket is also depleated from their wash. The worker there just tells us that we have to take it to Moose if we want it fixed and they never even apologized from start to finish. We didn't take their nonsense and demanded them to compensate/repair it and they start yelling at us about how they're not responsible for the damages they caused and demanded us to pay for the other jackets first. This was ridiculous! Eventually they called the self-claimed "owner"" at 135 Ottawa St, J.P. Renaud, who didn't even treat it seriously and jokes that the jacket is at the end of its lifetime? What kind of business owner speaks like this? What kind of business treats their customers like this? If they can destroy our jacket with not a single apology or compensation, what gives them the right to stay in business? I suspect they did not dry clean the jackets properly and are defrauding customers by secretly machine washing these items not according to dry cleaning methods.
Sep 19, 2018
I've found the only dry cleaners I will ever go to! The prices are great and the lovely lady who works there is the best! Professional and polite and my clothes now look great! Thank you Newtex on Ottawa St!
Aug 22, 2018
Good, friendly, fast. Expensive, but maybe I just think all dry cleaning is expensive - $60 for 4 blazers and a pair of pants.
May 28, 2018
Went in with my dress clothes, asked the lady how long it was going to take she then decided to yell at me for the amount of clothes I had and said it was too much! And what was I thinking in waiting so long to bring in my clothes that she was having a good day up until then. I asked if I could possibly split the order into two dates because it was my work clothes to which she said she couldn’t do that and if I wanted to pick it up Thursday or Friday and that if I thought I was the only one that went there. So I left and went to Newtex waterloo and they were more then glad to take all my 22 shirts and 3 pairs of pants
May 7, 2018
Really like that they are open early so I can drop off before going to work. Never had an issue with anything I have taken here.

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Opening Hours

Mon:7 am - 6:30 pm
Tue:7 am - 6:30 pm Today
Wed:7 am - 6:30 pm
Thu:7 am - 6:30 pm
Fri:7 am - 6:30 pm
Sat:9 am - 4 pm