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HeartLake Cleaners

HeartLake Cleaners

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3.5 Google Review
164 Sandalwood Pkwy E, Brampton, Ontario, L6Z 3S4, Canada
(905) 840-0997
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Google Reviews

Refresh Reviews 3.5


Nov 29, 2018
We have been taking our laundry to this wonderful family owned and run dry cleaner for more than 15 years. We have had only positive results with the dry cleaning and alterations. BTW, their alterations are priced very fairly and affordably. Very friendly and professional service.

Nov 9, 2018
I have been dealing with Heartlake Cleaners for the past 13 years since moving into the area & both Josee and Jerry are amazing folks that truly care about their customers and provide top notch service! Jerry’s a wizard at getting stains and oils out of garments and ties! They do all their cleaning on site and are gentle on shirt buttons (mine used to get broken at the places that ship to main plants). I’ve also used them to hem my kids school uniform pants and recent they fixed a sport coat that lost it’s seam in the back (perfect like new). I highly recommend them to any professionals that are looking for top notch cleaning, let’s face it dress clothes are expensive and so only the best service will do!

Oct 12, 2018
Hello, I would really appreciate a call back regarding the jacket you damaged. I was expecting a call on Tuesday this week as you promised but it never came. I called today and left a message and never heard back. I send you this note via this channel in hopes that you will call me. This is not the first time that I had to follow up with HL Cleaners regarding an issue when promised to be called back only to be ignored. Being loyal to local family owned business is very important to me but not as important as good customer service/experience. Unfortunately I needed to elevate my concerns. Hope I get a call.

Nov 2, 2018
Please Be AWARE when taking your clothes here, they damaged our Burberry tie and blamed the tie for not being well made. The owner Josie didn’t take responsibility knowing very well that the tie was damaged under their care! I would not recommend this place at all. We argued on the phone back and forth for almost 2 weeks until I told Josie that she is responsible for replacing the damaged tie, she told me to take her to small claims court, so that’s were we will be. Please, please DO NOT LEAVE your clothes here! I hope to get this message out as much as I can so no one else goes through the stress and lose out on an expensive piece of clothing! Please people... do your research! Thank you

Sep 12, 2018
I went in with a romper to sew some simple straps on. I tried to find navy ones since she really wanted navy straps, I was fine with white, couldn't find any. I spoke to her on the phone the seamstress to just put on white straps and she complained how much she dislikes doing that. It's her job isn't it? Thank you for wasting around 2 weeks of my time and not even doing anything. I'll never return nobody else should either.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm Open Today
Thu:7 am - 7 pm
Fri:7 am - 7 pm
Sat:8 am - 5 pm

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