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Burtol Cleaners

Burtol Cleaners

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3.4 Google Review
419 St Paul Ave, Brantford, Ontario, N3R 4N7, Canada
(519) 752-0233
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Google Reviews

Refresh Reviews 3.4


Feb 9, 2018
Friendly staff and quality, efficient service! Never any issues with my clothing.

Nov 19, 2016
I had a cashmere winter coat cleaned. This coat was fairly new and Hardly worn. When I got it back I noticed that the inside silk liner was detached from the inside of the coat and the hem line was hanging 2 inches past the bottom of the coat and was completely freyed. When I called to complain she told me I dropped my coat in like this. I explained to her that I only wore the coat 3 times and it was an $800 coat, I was 100% sure it was not in that condition upon drop off. She would not listen to me and argued with me until I hung up on her. I will never go here again and don't recommend it to anyone else! Terrible business.

Mar 14, 2017
Always good service and friendly ladies. A pleasure to work with

Feb 18, 2015
absolutely the worst experience of my life thus far!, I dropped my suit off on Monday for a wedding the following Saturday, told it was to be done on Wednesday, I showed up Saturday morning and they LOST! my suit! yes lost !! they could not "locate" my suit so I had to go and find something else to wear, this is still ongoing as I have not received a phone call from them as to what will transpire now. I will be sure to write an update... as it stands now I would never use them and I will certainly notify the local paper.

Apr 7, 2015
To the 'lady' in the back: GET OUT OF CUSTOMER SERVICE! You are rude and disrespectful to customers! I did not appreciate being dismissed so rudely when the lady at the desk inquired with you as to whether my drycleaning order could be done by Friday. This is Tuesday! How rude of you to look me in the eye and so abruptly say "NO!...not by Friday...next Tuesday! And then to waive your hands as a gesture for me to leave when I stated, and you heard me, "...that won't work for me. I need this by Friday" (yes, 4 days away!) I will never use this drycleaner again! My request was not unreasonable and if you couldn't accommodate this, a polite response was all that was necessary. Do not 'dismiss' a customer as if I am not important. This is a customer service business. I will take my $$$ elsewhere and recommend other do the same!

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:7:30 am - 5:45 pm
Tue:7:30 am - 5:45 pm
Wed:7:30 am - 5:45 pm
Thu:7:30 am - 5:45 pm
Fri:7:30 am - 5:45 pm Today
Sat:9 am - 5 pm

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