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Stitch It Clothing Alterations & Dry Cleaning

Stitch It Clothing Alterations & Dry Cleaning

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3.5 Google Review
777 Guelph Line, Burlington, Ontario, L7R 3N2, Canada
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Dec 21, 2018
Had a really positive experience at the store. Brought in a pair of technical pants (sporting pants made from complex fabrics with internal gaiters and other features) to be shortened. Not a simple job as the shortening was not at the hem (that would have damaged the pants) but in the middle. Once I explained what I was trying to achieve, the seamstress came up with a better way of doing it; and the work was done in 3 days at X-mas time. Work looks good. Looking forward to trying out the pants!

Jan 26, 2018
Although there are other good reviews, my experience was not good at the Burlington Mall location. I brought in a NEW $400. winter coat with the price tag still on. It was in for a zipper replacement (my husband has early onset dementia and cannot handle a 2-way zipper). His new coat came back with a hole in it at the location of the zipper installation and VERY sloppy sewing of the lining. The work was shoddy, I will not be back. Although I was 'satisfied' with the repair of the hole (as much as one can be when the item was brand new), the lining sewing is still not sound/secure and I will have to go over it again with my own machine. Although the staff member offered a sincere apology I just can't bring myself to return based on this terribly disappointing experience.

Jun 9, 2018
I have never written a review on Google. But after the experience I had today at Stitch It in Burlington Mall, I had to. I walked in and there were 3 ladies working on alterations. I waited for about 2-3 mins without anyone looking up, so I said excuse me. Two of the ladies looked up and didn't say anything, just looked at me. So I said I would like to find out how much it would cost to take in these pair of pants ( I had the pants with me). The one girl got up and came over, and turned to the other lady and said how much. The other lady said I would have to see the pants. I said I have the pants right here. She said bring them over. The girl brought them over and the other lady said $25.00. I said, ok. She said try them on. So I went in, changed into the pants, came out and stood there for about 5 mins while the ladies talked about lottery tickets. The one lady said to me twice, Just a minute. Finally the first lady came over, I stood on the stool. Then she turned to the other lady again and said, how should I do this.....the other lady didn't bother getting up and just said, you can add an elastic or not I don't care......at that point, I said, Forget it. I'm not going to bother getting them done here. I changed and walked out. They were obviously not interested in having my business. I would not recommend anyone going in there. The Customer Service is Terrible. An added note. They are also more expensive than other places in Burlington. I usually go to Quick Stitch, but they were closed, so I thought I would try this place. Never Again.

Sep 30, 2017
Great Experience dealing with Stitch it Mapleview! Very friendly and made it easy for tailoring my suit, great price as well.

Jun 1, 2015
Today I went to the Stitch It in Burlington Mall and I had a fantastic experience. The two women working tonight treated me with so much respect and were very friendly. I would highly recommend my friends and family to go there for any of there tailoring needs. I got one pair of jeans taken in and hemmed and another pair of jeans just hemmed, and the price was fantastic. FIVE STARS AND TWO THUMBS UP!!!!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm Today
Fri:10 am - 9 pm
Sat:9:30 am - 6 pm

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