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Kingtown Dry Cleaners

Kingtown Dry Cleaners

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2.8 Google Review
799 King St W, Toronto, Ontario, M5V 1N4, Canada
(416) 777-1634
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Google Reviews

Refresh Reviews 2.8


Dec 8, 2018
First time using this cleaner and it was amazing! Incredible service, pricing is fair, and staff/owners are wonderful. I’ll always bring my clothing here

Dec 7, 2018
Me and my Fiance have been using this dry cleaner for the last year and I really liked it however after today I will defiantly be taking our business somewhere else. I brought in a dress to be altered and dry-cleaned, my first slip was to be picked up in 4 days time, I went in on the pick up day and it was not ready. Then I asked when it could be ready she again told me to come up about 4 days later, I called ahead no answer so I went in, yet again not ready!!! She then told me to call ahead before picking up, of course no answer (called multiple times) I finally after over 2 weeks went today to pick up, not only was my dress not yet even steamed, but then I politely complained and she only took 10% (5$) off and charged me the remainder, on top of which was blaming it on someone else and taking zero responsibility! I am upset as I had been going here for a while and I get quite a lot dry-cleaned but I defiantly would never go back. You really need to work on your customer service or you will end up loosing a lot of customers.

Oct 24, 2018
Maria is a good tailor but she is expensive and unprofessional at times. Many times she has told me my clothes will be ready by a certain time/date and they are not done, not even close to being done. I have literally had to wait in her store for an hour while she hems my pants. When you call her out for anything she becomes very rude and she always charges full price regardless if it's her fault. She doesn't even say sorry!! It is a shame that Maria has a bad attitude and poor customer service because I would have liked to continue going to her.

Aug 9, 2018
They lost my girlfriend's dress, once found it still hadn't been cleaned and they insisted I pay full price for which I refused. Best to head to Mr. Lee's down the street.

Sep 21, 2018
My boyfriend went to bring back my clothes (a winter coat and a jacket) , they found that one of the buttons from my jacket was broken. She said come back later so she can find a similar button and replace it. He went back after a day they had replaced the button with a dissimilar button and the hood from my winter coat is missing! FYI, we paid full price.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 8 pm
Tue:7 am - 8 pm
Wed:7 am - 8 pm
Thu:7 am - 8 pm
Fri:7 am - 8 pm Open Today
Sat:7 am - 6 pm

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