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Spotless Dry Cleaners

Spotless Dry Cleaners

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3.7 Google Review
75 Hanna Ave, Toronto, Ontario, M6K 3N7, Canada
(416) 534-7575 spotlessdrycleaners.com
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Google Reviews

Refresh Reviews 3.7


Nov 29, 2018
Singed and ruined my wool coat. When it was sent back, they claimed it was all just wear from being an old coat (it's not old). They were rude. All they offered was a refund on the cleaning - nothing towards a new a coat which I now need. Don't go here

Oct 10, 2018
I took a dress in to get altered and the lady was super nice and attentive. She couldn’t do the alterations in the end but great customer service

May 19, 2018
Spotless Dry Cleaners is a perfect name for the company. They always do a fantastic job with all of my dry cleaning. Never disappointed because of their knowledge and care for all my garments. Only dry cleaner I can trust with all my cloths even my most expensive pieces!!!!

May 18, 2018
Thank you Spotless!!!! Finally a dry cleaners that truly cares. I brought in a suit I believed to be ruined. To my surprise my suit came back like new. The stains were gone and the repairs were perfect. ⭐️⭐️⭐️⭐️⭐️

Feb 10, 2018
DO NOT BRING VALUED ITEMS HERE. Linda (the franchise owner) is nice, but the spotless dry cleaning facility and their customer service is appalling. I went here over a year. Sometimes it was still slightly dirty when it came back, but overall it was convenient and the service was friendly enough. Recently, I had taken brand new silk blouses and they came back totally ruined. There were white splotches all over them and they were 2 sizes smaller. Linda (the owner) promptly filled out a complaint form and I got a call from Kelly in customer service. This is where the issue it. Kelly was horribly rude. I had several complaints, one of which was that the buttons had all chipped and had been bleached after 1 cleaning. Her response was that they do not guarantee buttons, which is completely unacceptable for a garment that has never been cleaned before. After several heated phone conversations, she reluctantly agreed to issue a partial refund after her manager told her to call me back. I protested when she refused to refund the tax on the item. In the end, they refunded the principle amount of the blouses but did not pay the tax and it took several phone calls for me to convince them to replace the blouses. This is unacceptable customer service and I will never be returning to Spotless Dry Cleaners again. I feel bad for anyone who has bought into this franchise.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm Open Today
Fri:8 am - 8 pm
Sat:9 am - 5 pm

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