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Black Tie Cleaners Ltd

Black Tie Cleaners Ltd

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3.8 Google Review
7600 Weston Rd, Vaughan, Ontario, L4L 8B7, Canada
(905) 850-1690
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Nov 22, 2015
Great service and fair prices. Never messed up any of my clothes and does small repairs too.

Oct 27, 2017
Great job!

Feb 17, 2015
I have been using him for over 10 years. Nothing but good servie! He remembers my name and usually has my dry cleaning hanging ready for me as I walk in.

Nov 10, 2014
if i can give 0 rating i would. the owners are asian, and not a nice one. i'm asian myself, so i thought i wanted to support also i did came here before for pant alteration and suit dry clean for my brother before. this time it's a canada goose jacket that i've postpone to clean due to other negative reviews online for damaged the item. i came i gave them the jacket and said they don't have to clean the fur trim on the hood. the guy said they've worked on many cg jacket so i leave it for them with trust. when i came to pick up the jacket, i found the jacket's fur trim was torned (like its going bald). pieces of fur was i stroke it. i went to his attention and he said he did everything right and it's not his fault (and it's my fault?!! and want me to pay for it..i don't think so). he said probably my jacket is fake!!!..said he will take it to toronto lab (he don't even know where it is) to have inspect what went wrong and i have to cover cost (i said what!!! ). i went home and brought my original receipt and he said ok ok don't pay. he then said he will bring to original store i bought jacket to inspect. the store took the jacket in and sent out to canada goose. 1 month he called me to pick up the jacket, and told me to pay for the cleaning service..(* this guy is out of his mind). i said why, you damage the jacket why am i still paying? he said the jacket all fixed and the fur is new. (omg..i don't know how clueless and insane this guy is). he then got mad and took in the jacket and hid it in the back. i was furious and told his customers just walked in and be careful that if they damage the item they won't responsible. the wife furious and told me to get out. i said to call police and remove me, while i'm on the phone try to reach for police for non emergency. lessons: have everything in writing, this is civil matter and police non- emergency can't do anything, whatever written in the back of receipt, they don't have to honor it, your choice is to take to civil court. i could pay for the service but wouldn't tolerate this irresponsible act.

May 2, 2018
fair place

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