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King Cleaners

King Cleaners

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3.4 Google Review
49 Gordon St, Guelph, Ontario, N1H 4H2, Canada
(519) 824-5464 www.kingcleaners.ca
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Refresh Reviews 3.4


Dec 22, 2018
I have just got home from going to the store on Gordon Street to wash my queen size comforter. The store is very cold and while I was waiting, the girl working there came over and asked me if I thought the temperature in there was 16 degrees or less because she didn't have to work if it was. I told her I didn't know but it was definitely cold. When my wash was done, the stains on my comforter were still there and I went to ask her to come and see them so that she could tell the owner. She was on the phone talking to someone about the temperature and asked if I could wait. I said sure but after a few minutes I walked back to the counter. Another customer was there, she was no where to be seen and the other customer rang the bell several times. She came out finally and took care of him and mumbled something to me. She was upset, I assume from being cold and I started to tell her about a time a few years ago...that was as far as I got. She said I don't want to hear any stories and started to walk away. I said I'm trying to be nice and she said "You're not being nice, you're being demanding!" I am still in shock. I said I just wanted her to see that the machine didn't do the job. She walked over, never even looked and yelled how much money do you want! I said I don't want any money, I just wanted you to see it so you could tell the owner. She said he never does anything. I took my soaking wet comforter and came home. While I was there, one customer complained about a dryer that didn't work and when I first came in, a customer was complaining about some alterations (I think). The place also had a bad smell. I won't be back...ever!

Oct 23, 2018
I had good, quick and friendly service when I took some shirts and suites for cleaning. Prices are average for this type of service.

Apr 24, 2018
The staff are just so amazing and nice, so helpful. Laundry is always super clean too

Jul 28, 2018
Could be cleaner. Staff was friendly. All of the $5 front load machines have dings in the holes of the barrel which could snag your clothes. I used the larger machines instead, but they were $7 a load. Also, no WIFI.

Jan 27, 2018
Firstly the rate of the was dry fold service is 1.39$ a pound which is very expensive compared to competitors in this city, with that said I accepted the higher rate hoping for a quaility wash, 50lbs of clothes later and 80$ I have an entire wardrobe of shurnken clothes. I myself am a large and took a lot of new clothing, I had a 2XL long sleeve that was shrunken so bad I had a friend (Who is a small in size) try it on and he couldn’t even raise his arms to be level with his shoulders with out showing his belly button. I’ve also contacted the head office with an email with zero response. Will never do this again... -5 stars.

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Opening Hours

Mon:7 am - 10 pm
Tue:7 am - 10 pm
Wed:7 am - 10 pm Today
Thu:7 am - 10 pm
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Sat:8 am - 9 pm

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