Oliva Carpet & Rug Cleaning

Thank you so much for my carpet cleaning. They look and smell great now. Very happy! Also, the gentleman who came was very kind and polite. We will use you guys again!

From my first contact with Kim who’s good cheer was contagious, to Henry the technician who worked hard for two hours, Oliva’s customer service was first-rate, and our carpets cleaner than they’ve ever been. Would happily recommend Oliva to friends, and will definitely call on them again.

Always the same service and result. That is why I always call them back.

I would unreservedly recommend Olivia Carpet Cleaning for all broadloom, certainly. What really impressed me was the skill and care which Olin Vanek, the proprietor of Oliva Carpet and Rug Cleaning, demonstrated with his knowledge regarding the cleaning of fine Oriental and Persian Carpets. There is no other individual with whom I would entrust my Antique Persian Carpets. Olin loves fine rugs as much as I do I think and bestows upon them the care which they deserve, so that they will last into the next generation of my family. Olin is careful with the pile direction when drawing the powerful cleaning wand across the carpet surface, with long gestural sweeping motions, which forces water into the rug and extracts it out, until the water runs clear, and the rug is just damp. I once watched this process done in the Oliva shop. These carpets need to actually be washed, so of course he picks them up at my home and delivers them back, clean, dry, brushed, glossy and neatly rolled and protected in long plastic bags. He is fastidious. When my carpets are returned to me, they are always stunning, and glisten in the light. Olin also uses a wonderful local product made from thyme, (which I buy for cleaning as well), called "Benefect". This is entirely organic and eliminates bacteria and any mold spores present. ( It is used it in the last stages of duct cleaning also, which sends the cleanest scent throughout the house.) Mostly, however I am so impressed with Olin's character. He offers practical advice without ever trying to "up-sell" the customer, which is that current business practice used by so many companies throughout the entire service industry and which I find entirely distasteful. Olin told me only today that the plaster dust on new broadloom in my home would be better treated with a good vacuuming than a steam cleaning. This man is a trustworthy professional and a friendly family man whose care extends beyond his immediate family into his customer base. The concerns of his customers are therefore his as well; he is not the kind of person to break that faith. That credibility plus his unquestioned skill regarding his work is the reason that this customer gives Oliva Carpet and Rug Cleaning TEN STARS, not just five.