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Master Dry Cleaner – Shoe Repair, Invisible Mending, Laundry Service 35 Berners Street London

Master Dry Cleaner – Shoe Repair, Invisible Mending, Laundry Service 35 Berners Street London

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4.5 Google Review
35 Berners St, England, W1T 3LX, United Kingdom
020 7328 5621 masterdrycleaner.co.uk
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Google Reviews

Refresh Reviews 4.5


Jun 8, 2019
This place is great. I travel all the time for work and usually have less than a day to get my laundry done on the road. These guys were fast. Abbas was the gentleman helping me and he took the time to notice that certain pieces of my laundry needed to be dry cleaned rather than machine washed. He dry cleaned them, offered to stay open a little longer in order for me to pick up my items, and didn’t even charge me for the dry cleaning when I picked them up.

Jun 5, 2019
Efficient. Reliable. Friendly. Fairly priced. I was staying st a nearby hotel and needed some laundry done with 24 hours. The owners at Master Dry Cleaners helped me decide which options were the most cost effective. I liked dealing with them.

Jun 14, 2019
Fantastic customer service, great clothes alteration place. Quick turnaround very efficient also reasonable priced Dry cleaners considering the location. Highly recommended!!

Jun 5, 2019
They went Over and Above - I phoned and they came to pick up my Laundry - He was very prompt and listened to what we wanted. He set a time for returning laundry back - But we were still busy in London and we missed the delivery and he hotel wouldn't accept the bags. - After phoning - paying and arranging a time , The delivery Man arrived as discussed - Late evening - A Very Long Day for Him. All our clothes were Beautifully washed and clean - We are Very Happy

Jun 5, 2019
This business violated my trust and grossly avoided standard business practices and ethics. After completely ruining hundreds of dollars worth of clothing, the employees ignored my concerns and ask for investigation. The owner did not tell me I had to separate whites from colors myselft before turning it into them for cleaning. It was assumed that something so important and trivial would be communicated to me. But it was not. As a result,I had hundreds of dollars worth of white clothing completely discolored. But the gross malpractice and misconduct came in the preceding weeks. They took my phone number and said they would send it back to the factory to "investigate" . I came back to their location every three days, with no response, no update, no phone calls and no attention whatsoever to my issue. It's as if they had purposefully kept coming up with excuses to avoid confrontation. I spent nearly two weeks chasing an answer or some indication of decency to customer care, but nothing. I also did not receive my clothing after two weeks - they claimed to have lost them in a shuffle (!) . I would not only never recommend this business, but I would caution people to do any sort of transaction with business that care so little commonly business ethics.

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:10 am - 5 pm