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London Cleaners

London Cleaners

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2.6 Google Review
1792 Liverpool Rd, Pickering, Ontario, L1V 4G6, Canada
(905) 831-6535
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Refresh Reviews 2.6


Nov 20, 2018
The WORST customer service - for a number of reasons. Please don't waste your time or money - or at least be very careful if you take any of your belongings to this place. My husband took my jacket in to see if they could fix the zipper on my jacket extender (I'm pregnant) to make it zip more smoothly. He told my husband he can do it - $15. A few days later, my husband picks up his dry cleaning and says that they couldn't fix the jacket. Fine. But what they failed to tell him was that they broke the original zipper on my jacket - so even without the jacket extender, I can't even zip up my jacket now! I went to speak to them and was told a variety of things by the man who works there/owns it? "These things happen; How do I know they broke it? They didn't break it because they don't break things; How does he know that I didn't break it myself?" He took absolutely no responsibility for breaking the zipper, even tried to blame me for breaking it myself but then offered to fix it? A complete joke.

Dec 12, 2017
Really quick and efficient. I was in a big rush and went to the mall for some alterations, the price at the mall was way overpriced. I went to this store, they gave me a fantastic price and did the repairs the same day! Thank you!

May 10, 2017
I honestly cannot believe these reviews. I have been going to London Cleaners for the better part of three years. Bobby and his lovely wife have always treated me very well. At Christmas last year they gave me my clothes back at no charge, which was awesome, I drop off 15-20 shirts every two weeks. That was a 45 dollar Christmas blessing right there lol. Once, and I mean once, I had an older cotton white shirt come back with a small tear in the back shoulder. It wasn't Bobby's fault, it happened where he sends the clothes to be laundered. He apologized profusely, and asked the cost of the shirt. I told him not to worry about it, and he again didn't charge me for my dry cleaning, which was 50 bucks. I needed to call Bobby for something today, that is how I saw these reviews... People are so negative these days. I see people coming and going from Bobby's all the time with smiles on their faces, happy customers. I really wish some of them would jump on here and give an accurate representation of their experiences. Thanks for all that you do Bobby boy, I think you are the best!

May 7, 2017
CANNOT EVEN GIVE ON STAR. HORRIBLE CUSTOMER SERVICE!!!!! DO NOT GO THERE IT IS WASTE OF YOUR TIME AND MONEY. I put my jacket for ironing and they melt my button and ruined my jacket. They lied to me for 3 weeks when I kept going and asking about where my jacket was. In the beginning they said my jacket was lost, then they said it wasn't done and when I finally received it, it was ruined. I asked them to pay for my damage or fix the button. They asked me how much the jacket was. I said 250. They wanted a receipt???? LIKE WHO KEEPS A RECEIPT OF ALL THEIR CLOTHES??? I did not even ask for 250. I said even just 50 $ is fine. FOR 9 MONTHS.. THEY KEEP CHANGING THEIR WORDS EVERY TIME I GO. THEY SAY THEY ARE LOOKING FOR THE BUTTON, THEY SAY IT IS NOT THEIR FAULT. I AM SO TIRED OF THEIR EXCUSES AND LIES. It is not even that they ruined my jacket. these people constantly lies and makes up excuses?? WHY?? SO YEAH. I HAVEN'T RECEIVED MY JACKET NOT MONEY SO DO NOT GO THERE.

Aug 11, 2018
They aren't there when they should be.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm Today
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm

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