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Elegant Plus Cleaners

Elegant Plus Cleaners

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1.0 1 review
1240 Eglinton Ave W, Mississauga, Ontario, L5V 1N3, Canada
(905) 812-8551
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Aug 23, 2021

Bad customer service

Don’t bring your alterations to Elegant Plus Cleaners located at 1240 Eglinton Ave West and Creditview. They have very bad customer service! This is the WORST experience I ever have. I have this most precious piece of clothing but they MESSED IT UP and did not want to be accountable. They did not follow a very simple instruction and as a result they shortened my pants INAPPROPRIATELY. They simply want to do things in their own way, not even listening to what their customer is saying. The lady did it to me at least twice and did not even realize the horrible mistakes and wrongdoing she committed. Instead, she treated me so BADLY. The staff was rude, arrogant and disrespectful. The lady has NO MANNERS at all. This complaint no matter what must be brought to a higher level and should teach business owner’s a lesson to ensure that customer’s rights are always respected. They don't deserve even a single star. Just a word of caution.

Google Reviews

Refresh Reviews 4.1


Mar 29, 2018
Great family. Honest owners. Recommend them for cleaning and alterations. Thank you

Apr 7, 2018
Elegant Cleaners treat their customers well and provides excellent service, I highly recommend them!

Feb 26, 2018
Run by a very friendly husband and wife, great service

Dec 11, 2017
Their alteration service is the WORST i wish i can give them less than one star. They say it should be done on such a date but i showed up one day after the promised date and she didn't even start working on my order! And when i asked why, she said i didn't have a chance to take a look at it!! What a waste of time!

Feb 8, 2018
Good service

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Opening Hours

Mon:8 am - 7:30 pm
Tue:8 am - 7:30 pm Open Today
Wed:8 am - 7:30 pm
Thu:8 am - 7:30 pm
Fri:8 am - 7:30 pm
Sat:9 am - 5 pm

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