The Park Avenue Cleaners - Cleaning - Toronto, ON - VerView
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The Park Avenue Cleaners

The Park Avenue Cleaners

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4.2 Google Review
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818 Eastern Ave, Toronto, Ontario, M4L 1A1, Canada
(416) 466-1558 www.parkavenuecleaners.ca
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Google Reviews

Refresh Reviews 4.2
Nov 12, 2018
Amazing place. John owner is great. Quick and do everything on premise. Totally worthwhile
Nov 10, 2017
These are by far the nicest and most helpful dry cleaners I have ever come across. I brought in a winter jacket that one of my coworkers was discarding and wanted to have it cleaned before I passed it along to to one of the many homeless people that I see downtown. Not only did they do a spectacular job but they did some repairs to it free of charge when they found out where it was going. I am happy to say that the jacket is keeping a person in need very warm as I write this and it is partly thanks to Park Avenue Cleaners. I can’t thank them enough. The jacket looked like new.
Sep 7, 2017
CUSTOMER BEWARE. Big mistake!!!!!!!!!!!!!!!!!!!! This place is the MOST expensive place in the city. They are located on Eastern Ave beside a mechanic and a car wash and a SUBWAY - didn't imagine. We mistakenly brought our items here (first time) and my partner didn't look at the bill. I almost lost my mind when I saw that the bill was $420 for 8 items!!!!! Yes some very minor alterations were asked (arm length shortening on two jackets) but still!!! This dry cleaning bill was as costly as the items that were purchased. When I looked at the bill this morning and came back to my senses (there had to be mistake!!), I immediately called the cleaners. I dealt with the person who answered the phone first - apparently the seamstress - and she mislead me and told me to come in and speak to the owner in person. When I came in 45 minutes later - there was no owner there of course. I got a call from a Paulette who called me "on behalf" of the owner. Paulette scolded me on the phone and told me these were "normal prices" and that I didnt' have a right to question their prices. When she called me back later - she told me they could do nothing on the costs of the jackets and that she would give me a 20% reduction on the drycleaning. So essentially she would reduce the $420 bill by $30. She had no compassion for my situation. I admitted that we were at fault for not looking at the receipt when my partner left the cleaners - but I don't think anyone could have imagined those prices. To say I am unhappy is an understatement. But now my items are held hostage. What to do???? When I told Paulette my only recourse was to write a review she actually encouraged me to do so. She has no concern for the client experience. DO NOT make the mistake I made. Their prices are beyond normal!!!! I wish someone had warned me.
Apr 2, 2017
This is one of the best Cleaners in Toronto. The staff is friendly and professional. The service is beyond compare. I have recommended this Cleaners to all my friends and family. First-class all the way!!!
Oct 4, 2017
Excellent service from the entire staff, will always accommodate special requests.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm
Sat:7 am - 5 pm

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