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Chatel Votre Nettoyeur

Chatel Votre Nettoyeur

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2.8 Google Review
1092 Rue Wellington, Montréal, Québec, H3C 1V7, Canada
(438) 386-9638 nettoyeurchatel.com
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Google Reviews

Refresh Reviews 2.8


Oct 7, 2018
Unfortunately I stopped using this dry cleaner after two things: 1. my clothes always smelled weird after cleaned (like tobacco) 2. My white wedding shirt was stained and I came to realize it the Big Day. Unfortunately my level of trust is close to zero now and my picky nise doesn't like the smell of my 'clean' clothes. Two stars because the service at the counter was exceptional most times.

Oct 17, 2018
I will NEVER use their service again. TERRIBLE service! I had to pay for the dry clean service even when my clothes came back destroyed. The staff is not accountable and find all sorts of excuses to justify that it is not their fault nor their responsibility. The seamstress should not be allowed to hold a needle. After using the service of Chatel on Wellington St., I had to pay someone to fix my clothes. In total four pieces of clothes including the lining of my trench coat, one of my favourite dress, etc. You are now aware. At your own risk.

Apr 9, 2018
They are always polite and I never had a problem with my shirts or suits.

Dec 6, 2017
Terrible customer service! Firstly, I was told to speak in French when I greeted the lady at the counter in English. I switched to French and asked if the seamstress could take my measurements for a dress I’m buying online. The seamstress then came to the counter and refused to measure me! She said that she didn’t want to be held responsible if the dress doesn’t fit. I told her that I expected to have to alter the dress and she still refused. Steer clear of this trash heap!

Jun 13, 2017
The worst experience ever. I brought 2 pairs of shoes. They forgot it at the store and were late then One of my pair of white shoes came back more dirty and red with the inside destroyed. They ask me to pay for it and I refuse since it's unacceptable and they kept it saying that it's normal and this is how it's done. No customer satisfaction or consideration.

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm Today
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm
Sat:9 am - 5 pm