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chatel votre nettoyeur

chatel votre nettoyeur

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1.7 Google Review
842 Boul Provencher, Brossard, Québec, J4W 1Y6, Canada
(450) 466-5579 nettoyeurchatel.com
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Aug 20, 2015
I dropped off a suit for cleaning prior to a funeral. Two days later when I went to pick it up (a little early) they did not have it and said it would be ready for the original pick up time. I called at pick up time and it was still not present. they said it was not ready and still needed cleaning and would not be ready until the next day, which would be too late for the funeral which was 4.5 hours away. after again explaining that I needed it immediately, they said they would return it still dirty and that it would take them 1-1.5 hours and they would not charge the pants. finally after 2 hours I called again to find out they had actually lost the pants. it was found after 2.5 hours after it should have been ready for pickup and had been put in a different order accidentally. despite all these issues, the proprietor was not willing to rebate anything and said it was because he had cleaned it and then spent hours finding it and most importantly that his specified time on bills did not actually mean anything and he was not held to it. if you look at the bill it says the time for pickup however and not the possible imaginary time which means nothing. avoid this cleaner if you want to get your clothes back within a reasonable time or if you have a deadline. all in all I was delayed from leaving by about 3 hours for a 4.5 hour travel distance and late for the expected arrival of family because of an error by the merchant and yet in his eyes the error is my problem.

Oct 29, 2018
À éviter. Le commerçant m'a remis un complet sans l'avoir nettoyé. Faut le faire!

Jun 1, 2018
Ce nettoyeur à sec est totalement irresponsable. Le service à la clientèle est pourri. Ils ont remis 8 de mes chemises à un autre client qui, bien sûr, ne s’est jamais pointé pour les rapporter. En plus, le propriétaire ne m’a jamais rappelé pour s’excuser et rectifier la situation. J’ai pour 300 $ min de chemises à racheter et vous pouvez être sûr qu’il recevra la facture avec une mie en demeure. N’allez surtout pas chez ce nettoyeur. Je comprends pourquoi son problème de roulement d’employés!

Apr 25, 2016
Travail mal fait. Marchant agressif et violent. À éviter si vous ne voulais pas souffrir.

Mar 12, 2013
Je te décourage fortement d’utiliser leurs services. Le délai est excessif, le service à la clientèle est tout à fait terrible et pourris, pour moi il s’est mener à la violence verbale et physique de la part du commerçant qui n’avais pas rendu le service comme promis. EVITER CE MARCHAND!

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