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Pelican Cleaners & Tailoring

Name: Pelican Cleaners & Tailoring
Address: 1200 St Laurent Blvd, Ottawa, ON, K1K 3B8, CA
Telephone: (613) 746-2000
Price range: $$$

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2.5 Google Review

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1200 St Laurent Blvd, Ottawa, Ontario, K1K 3B8, Canada

(613) 746-2000

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Refresh Reviews 2.5

Lyz Croskrey

Nov 16, 2018

Was told this place is great, but after my experience today.. I have to give it one star. Due to 'miscommunication' only one side of my jacket got fixed when I clearly said both. The lady working said I'd have to pay again... Regardless of communication the situation was handled unprofessionally... Never going here again

Ryan Richardson

Nov 23, 2018

Absolute WORST sleeve shortening I’ve ever seen in my life. (Men’s suit jacket) Have used them for a quick hem here and there, but when I saw their idea of how a mans jacket sleeve should be shortened, just wow.

POV Point of View Opticians

Nov 21, 2017

Had my first experience here today and was very impressed at the professional and personalized service. Great price and quick, efficient service. AND they warranty their work!!

Its Jorgo

Aug 30, 2018

Very friendly service

Molly Anglin

Sep 8, 2013

I brought a formal gown in to be hemmed to tea length. The dress had many layers of tulle. When I got the dress back a week later, the tulle had been literally hacked: marked by raw, jagged scissor cuts and it was completely uneven. The dress was at least 2.5 inches longer on the left side than it was in the front. It was clear that they had not bothered to measure anything or use a dress form. The lining was at least 3 inches shorter than the tulle (and when asked, the seamstress at Pelican stated that is how it was supposed to be.) The white crinoline (which is not meant to be seen) was hanging out beneath the liner in sections. It looked terrible. I was devastated; close to tears. My custom-ordered dress was in very bad shape. With only hours away from the event I was meant to attend, I ended up taking the dress to another seamstress to repair it (Pelican did offer to have another look at the dress after I called, but I didn't trust them to do further work on it given the state I got the dress the first time.) The new seamstress had to even out the tulle and add additional fabric to the liner. I will not be returning to Pelican Cleaners and Tailoring for alterations. I think I deserve the $80 Pelican charged for the hem job back... if not the $133 I paid for the dress and the additional $20 to purchase additional liner fabric.

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