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South Terrace Long Term Care

South Terrace Long Term Care

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3.5 Google Review
5905 112 St NW, Edmonton, Alberta, T6H 3J4, Canada
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May 8, 2018
It's so sad visiting my grandma at this place - she has a small bladder so right after dinner she has to use the washroom around six o'clock. Then they get her to brush her teeth and put her nightgown on because they are not willing to lift her so she can go and visit, socialize or get out of her room after her leg was amputated due to diabetes. She is 100% mentally there, and from after dinner (around 6:00) she is forced to lay in bed until they come and bring her the sleeping medication and painkillers at nine o'clock. This is 3 hours laying in bed doing nothing and she has bed sores from all her laying down. The only thing she has to do is read the paper because she can't have a television for these three hours. I walked in on her crying last night around eight - how sad, I was devastated. I realize that the staff there do not make very much, but these people were someone's children at some point. They raised children and grandchildren. They made so many sacrifices in their lives for the ones they loved and now they are treated like this? I will definitely be contacting the manager, as well as the NDP to ensure better care for our seniors. So heartbreaking.

Apr 6, 2018
I work for CARSON POW-R-VAC Ltd which performs HVAC/furnace cleaning in ALBERTA CANADA. It strikes me how thoughtful the South Terrace site managers are. They are so busy & yet they take time to give our estimators info on the needs of their managed bldgs (ie energy optimization & reduction of sickness/absenteeism by promoting a healthier indoor environment). KUDOS! All the best MARK OF cpvDOTca

Jan 20, 2018
Mother has been there 7 years. The facility is not new or fancy but the CARE is excellent.

Feb 19, 2018
Great care and loving care takers food is good.

Jul 18, 2017
Sorry but our visit found it Chaotic with residents waiting in hallways and front reception area inundated with residents. Trying to renovate while remaining open for business.....unorganized in my opinion.

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