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CapitalCare Norwood

CapitalCare Norwood

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4.2 Google Review
10410 111 Ave NW, Edmonton, Alberta, T5G 3A2, Canada
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Refresh Reviews 4.2


Aug 14, 2018
I made sure that i waited to do this review and made sure i was clear headed. My thoughts 8 months after. I will never put a loved one in this facility ever again. I felt like i was bringing an animal to the vet and had it put down. Some of the staff were horrible and would ask questions in front of my mom like " which funeral home would you like her to go to once she dies" My mom was still coherent at this point and it made her incredible sad and confused. my family made sure that she was dressed and comfortable in her own clothing and every time i visited they didn't even have pants on her, she was well aware of this and was completely embarrassed. her stay was only 5 days, due to the fact that my mom was confused one night and wanted to go home. She got up and instead of lightly medicating her, they put her in a full sedation which ultimately killed her I DID NOT GET A PHONE CALL REGARDING THIS. Sedation lasted a couple days I actually walked in on her while they were removing her jewelry. I DID NOT GET A PHONE CALL THAT SHE HAD PASSED. The experience i had was absolutely horrible and heart breaking. I will never bring a loved one here again and i would NOT would i recommend her DR, no bedside manner or respect for the family.

Jan 23, 2018
Tomorrow will be 2 yes since grandma passed away in the arms of one of your nurses. I know she was at peace in that last moment and I just want to thank you all again for everything you Do. Your jobs cannot be easy and I greatly admire and respect each of you for being there for our loved ones in their last days when we can't be. We tried to be with her but I know she didn't want us there when she finally let go. Again Thank you. I wish there was something I could do to show my appreciation and in memory of my grandmother.

May 11, 2019
They are the best !!!

Oct 27, 2017
I loved the wonderful staff at Norwood. They have taken so much care of and provided so much love for my mother. They are professional and conscientious. They work hard and focus on patient needs foremost.

Dec 7, 2018
Do not leave Money or valuable belongings in this place!

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Opening Hours

Mon:8 am - 7 pm Open Today
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:10 am - 6 pm

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