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Miller Crossing Long Term Care

Name: Miller Crossing Long Term Care
Address: 14251 50 St NW, Edmonton, AB, T5A 5J4, CA
Telephone: (780) 478-9212
Price range: $$$

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3.5 Google Review

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14251 50 St NW, Edmonton, Alberta, T5A 5J4, Canada

(780) 478-9212 www.reveraliving.com/long-term-care/locations/miller-crossing

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Refresh Reviews 3.5

Nathaniel Borody

Oct 16, 2022

Ever since the new ownership has taken over, this long-term care facility has taken a toll for the worse. Both my Grandma and Aunty currently live here. First I will describe the meals here. My grandma won't eat breakfast because they constantly burn her toast and put “half a pound of margarine and jam” on her toast. Therefore, my grandma makes breakfast herself. According to my Grandma, lunch is good here most days. The suppers here are “Lousy.” My mom brings in supper on average twice a week so they don't have to eat the food. Now, let's talk about the staff. Most of the health care aides are so incompetent that my aunty hasn't left her bed for months because she is in a wheelchair and scared to leave her bed. Some staff have been incredibly rude to both of them. Here there is a staff change cycle every thirty days. It is tough on my grandma, especially because once she gets to know the new staff finally, they are switched to another unit. However, some staff here are great. They are like family to them and are the only reason both continue to stay here. Now let's talk about the facility itself. Overall it is a nice building. However, as someone who worked in other long-term care facilities, this place reeks of old urine. Whereas in other locations, that smell was non-existent. The parking situation outside the building is terrible. As an Urban Planning major, whoever designed it had to be intoxicated.

JODIE (Rose petal)

Jun 17, 2022

The staff are exceptional with patient care and they get things done when requesting services. Parking is great. The facility is clean and good with covid protocols. I'm blessed to have my aunt here and only want the best for her. Thank you to all the staff , Grace, Pratiba for your hard work!🧡💛💚

Justin cardinal

Mar 30, 2022

My father was in this home he was starved almost to death he was severely dehydrated when he was brought to hospital we were listening to the advice of the doctor there and we thought his reason for losing weight was cause of his dementia. We found out after he was brought in that he was being neglected now my dad's on a feeding tube and there's know guarantee it will help I would think twice before sending your loved ones here

Amy Gibson

Mar 28, 2021

My father is there right now. From the time we brought him in tell now has been nothing but great. The nurses take well care of him make sure he is clean and shaven. He eats well and his room is well maintained. My father has said nothing bad about anyone there and we did not choose miller crossing but it chose us. Thank you to all the staff for taking care of my father when I can't. You are truly a blessing and you all work so hard in this hard time with covid-19. Keep up the amazing work. You deserve an aword for all the hard work you have all put in.❤️❤️❤️❤️

Zeina

Jan 21, 2019

My grandfather was abused at Miller crossing. We found him with bruises, cuts, burns. They refused to wash him more than once a week. They lost his dentures and glasses. They put his food out of his reach to starve him. I walked in on an aid swearing at him. They opened his room window in minus 21. They never turned him or treated his bed soars. The list goes on and on. It is elder abuse.

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