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Bethany Calgary

Bethany Calgary

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2.9 Google Review
916 18a St NW, Calgary, Alberta, T2N 1C6, Canada
(403) 284-6000
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Nov 26, 2018
This place is just awful. My loved-one lived there for four years and I was there A LOT to see what goes on. Almost 100% of the time when I would ask staff something I got the same answer over and over again: "I don't know. I don't usually work on this unit/floor/area. I'm just filling in." And they would NEVER try and find an answer. It was beyond appalling. They also left my mother in bed for an entire Saturday because her laundry hadn't come back so she didn't have any pants. When I found out I asked them why they didn't call me. Their response: "We can put that in her care plan to call you when in the future you mother doesn't have pants." Seriously. That was their answer. They were going to leave her in bed until her laundry came back on TUESDAY. My mother lost all of her upper teeth due to inadequate mouth care. Another time my mother's ear swelled up with infection so badly blood was coming out of it and they kept refusing to call the doctor or prescribe antibiotics. They also found her upside down falling out of her bed against the wall early one morning. No one knows how long she was stuck like that. Her forehead and shoulder were scraped raw. I found a huge dead fly in her food once and another time a long black hair was in her mashed potatoes. It was a never-ending nightmare. I was so relieved to get her out of there. The food is horrible, the place has a horrible lingering smell and the people just don't care. No one is ever accountable for anything they say or do.

Jul 3, 2018
My Dad has been in Bethany for a year now, it was pretty much what we expected. But this past year they changed the dinning routine, where residences are treated as a "guest" rather than a patient . This small shift has made him think more about being independent and responsible for his own care. The OT dept has been outstanding and work with him everyday , even if he is not scheduled! I am so grateful for the staff they all do a great job at providing the best care they can .

Oct 10, 2018
Dont like the care given to my mom the past two times she was in there temporarily, they could do more for her for the amount she pays per month. They are responsible for watching her diet becuase her memory isnt the greatest due to having three strokes in less than a year and every time fanning center got her weight down she would be transferred to bethany and gain all the weight back due to over eating, shes diabetic and has other health issues, their job is to care for the residents and keep them alive not kill the faster.

Aug 21, 2018
Unsympathetic, uncaring, unprofessional, and unspiritual director at this place. Does not treat people with any sense of compassion. Would not recommend this place

Dec 5, 2017
I am very impressed with the staff and how compassionate they are with my grandma. I met with Cynthia, the care manager, what a sweet lady and such a great listener. She answered all my questions putting my mind at ease. The place is very clean and staff are very helpful. Thank you for taking care of my grandma.

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