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Co-op Home Health Care

Co-op Home Health Care

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3.5 Google Review
9309 Macleod Trail SW, Calgary, Alberta, T2J 0P6, Canada
(403) 252-2266 www.calgarycoop.com
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Google Reviews

Refresh Reviews 3.5


Nov 3, 2018
I am disappointed by the customer service at this store. I walked in and placed an order. Two weeks passed by and no one cared to update me on what was going on. I had to call many times to get an update. The last time I called, I was told that although the order was logged into the system, she couldn't find the box and the person (Dan) who placed the order was not around. Don't they commmunicate with each other? There was no apology offered. Had I known that this is how they would process my order, I should have ordered instead from Alba Medical in Toronto where they offer free shipping.

Aug 9, 2018
I've had to shop here twice to get supplies for a foot surgery. They have a huge selection of goods that are difficult to find anywhere else. The problem, however, is that they don't have enough people working to meet the demand of their customers, so it takes forever to get assistance. I stood around waiting for service for 30 minutes, and once you actually talk to someone, they often have no clue what they are talking about. I blame management, as the people working there are actually trying.

Mar 10, 2018
This store carries a wide variety of excellent health care products including but not limited to an array of different walkers, wound care products, special hosiery for circulation and home adaption products for the disabled. They are also a distributor and installer for chair lifts. The staff is knowledgeable but be prepared to wait for service.

Apr 26, 2018
Walked out today due to no service. Went in with no appointment, didn't think I needed one. OK, so I put my name on a list. Fair enough. A little bit later, another woman comes along, puts her name on the list. Clerk/consultant comes out, looks at me, goes straight to other woman and asks how she can help her. Not "who's first?" or even "what can I help you with", so that she can triage. Sorry, Co-op, but at that point, I walk out.

Apr 7, 2018
Come here regularly for products. The team is always helpful and knowlagable with new products.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm Today
Sat:9 am - 5 pm