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New Horizons In-Home Care

New Horizons In-Home Care

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4.2 Google Review
1345 Olive St, Eugene, Oregon, 97401, United States
(541) 687-8851 newhorizonsinhomecare.com
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Refresh Reviews 4.2


Aug 30, 2018
If you need to provide care for a family member or friend, or loved one, this is the place to go. If you need just a few hours, or full time care they can get you set up!

Mar 28, 2018
The last dozen 5 star reviews are written by this company's administrative employee's in a attempt to manipulate and undermind honest reviews. New Horizons In-Home Care only cares about profit; not the people they serve or employ! Low income clients are discriminated against by having seperate rules and regulations regarding their rights and care. Employee's have poor benefits. Incompetent management. Low quality company!

Dec 29, 2017
A few great caregivers. Management is another story - completely unorganized, disrespectful and downright rude staff. Do yourself a favor and do not use this company. Notice that only good reviews are from “employees.” I deal with caregivers that work for this company daily, from which I hear ongoing complaints. Scheduling staff just cannot get things right.

Jan 31, 2018
Great company that helps individuals that need assistance stay in their own home.

Jul 25, 2016
I've been an employee with New Horizons since September 2013 (almost three years now, which is mind-numbing for me to consider). This company has taken me under its wing to help me be the best caregiver I can be for the clients I work with. The nurses have been knowledgeable about clients, available for questions and concerns, and when I need a new skill to meet a client's needs they've allowed me to come in to the office to learn and practice. I've never been thrown under the bus, or used as a scapegoat, and whenever there is an issue on my side of things the company as a whole has been supportive and encouraging, for the sake of me being the best for my clients. They appreciate capability, experience, hard work, and compassion and do their best to show it and award it. I've also worked with many skilled, solid, reliable caregivers, hand-picked by the nurses to work specifically with certain clients based on abilities and personality. And we've generally done our best to coordinate so that the people we work with get the care they need and more, attempting to go the extra mile. I say generally because things don't always go as planned, and yet the nurses and caregivers in my experience have always worked together to smooth out any ruffles that come along. Finally I've had truly meaningful experiences with the client's I've worked with. It is a fulfilling pleasure to come to a home and provide service for anyone who needs it and asks for it; and to be able to work with one person over the long term is priceless, I've worked with some families for well over a year. The gratitude they share with me is always touching, and the most important statement I can ever receive is a client or family member saying they trust me with their care. That's what I'm there for, to ease the burden, lighten the load, offer a new horizon I might say... I know its a lot to read, I had a lot to say. It is almost a graduation speech. I'm very grateful to have had the experience of working through this company for many diverse, dear clients, and to have the encouragement and opportunity to always better myself. Thank you Dan, Katelyn, Jen, and everyone with New Horizons.

INDUSTRY BLOGS

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