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Refresh Reviews 3.3


Sep 8, 2023
i did my hca practicam in nicola with merli instuctor she is very rude she never undersatnd problems i dont recmond to go with merli she has no experince

Aug 5, 2021
My mother is a resident of the Dewdney Neighbourhood and she is being well looked after. After taking a fall recently (she sometimes forgets to use her walker), the staff assisted her immediately, checked her over, calmed her down and had her sit in the lounge area in front of the Nurses Station so that they could keep an eye on her. I was able to talk to my Mom and she kept telling me how kind all the ladies were. In addition, I've noticed and have thanked the staff for ensuring that she is always nicely dressed when my Dad and I take her out. They take the time to ensure that her clothes are colour coordinated. I understand that things aren't always perfect - in today's world, care homes are dealing with a growing number of residents (many with forms of dementia) and a certain amount of funding. Looking after our ageing loved ones isn't an easy job and my family and I are very grateful for the care that my Mom receives.

Apr 7, 2022
Absolutely HORRIBLE place to send your loved ones. The management team especially the director is incompetent no one in management likes to take accountability for their actions they rather throw employees under the bus. Clients are treated poorly. Do yourself a favour find a different care home!

Feb 18, 2022
Had an interview scheduled with Kris Baciles(the mental health manager) he completely forgot about the interview and didn’t show up. I sat an waited around for 20 minutes. The front desk staff had no idea of how to get a hold of him. Waste of time, goes to show how unorganized this facility is.

Nov 19, 2019
I have read the reviews and though some of the complaints may be justified, depending on the staff member, I feel the overall low rating to be excessive. My mother has been in the lodge since they opened. Overall I have found the staff caring and willing to assist as much as they are able, with the number of staff allowed under Fraser Health. The food has continued to improve and the accommodation itself is large and bright. Unless you are in a “couples” room each resident has there own room.....all of them large enough to accommodate a small sitting area, besides the bed,dresser, and armoire.......and they are kept very clean. Are there some things that need improvement...probably....but the good outweighs the issues.....and Management is always interested in finding ways to keep improving. And positive suggestions and support from the families go a lot further than just complaints.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

#whiskey #smithville

Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey


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