My mother had only a few months in independent living at the Maple Ridge Seniors Village before she passed. But that was enough time to get to know the facility and team.
• The professionalism of the front end staff when we toured and signed contracts. They spoke to her with such warmth.
• She was nervous of the transition and said she would probably just stay in her suite. That changed quickly when she slowly started to attend the events, music nights, game nights. The recreational team who knew she loved bridge, put it out there and arranged a foursome that played until 10:30pm “laughing at nothing”. How she loved it. As a family we attended many events that were fun and organized.
• The comfort level of the building – so clean, a hotel feel.
• When she first fell, the care aides who checked on her as if she was their mother.
• Knowing Mom was safe. They have a clockwork system to make sure their residents are accounted for and secure.
We have absolutely no regrets about her time spent here. I can’t thank the team enough.
