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St. John's

Name: St. John's
Address: 150 Highland Ave, Rochester, NY, 14620, US
Telephone: (585) 760-1300
Price range: $$$

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3.8 Google Review

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150 Highland Ave, Rochester, New York, 14620, United States

(585) 760-1300 www.stjohnsliving.org

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K money

Oct 31, 2018

Take it from someone whose worked here, and has a lot of friends who worked here, they do not care about quality of care. They do not value their employees. So don't be fooled, it's all a front! They love to fired great working people! WHOEVER works here or has any type of problem, I suggest you record everything!!!! Get witnesses!!! They love to lie on people cause they lied on me and many others. I brought it to the ceo attention, he didn't care. He said he felt that he wasn't qualified to deal with it. So he directed me right back to the people who lied on me. Very toxic environment! When I tried to alert someone that people were getting missed at meal times, care plans not being followed, and nothing happened! Just made me a target! So please record everything!!! They love their right to fire people for no reason cause like me and many others, that's what we were told. Me: so your firing me for no reason? Julie in HR: ""We don't need a reason to fire you!""

Donna Hamelink

Sep 29, 2018

My husband David Hamelink is on the fourth floor in the South Building. Most of the time I'm satisfied with his care. My one complaint is that when I visit no matter the time, he is covered in food. His chair also has food on it. Can't he be cleaned after each meal? I did this for the almost four years, that I was his caregiver. I do like the fact that on weekends and holidays Dave's floor has plenty of staff.

Michael Farina

Dec 14, 2018

Great Service and friendly staff. Big thanks to Richelle

Tammy Black

Jul 28, 2018

Just hearing a story of what happened to a former employee makes my blood boil, not only from said employee's perspective but from many employees and family members of current residents. This place doesn't care about "quality care". They care about money. The bottom line is they will sacrifice a wonderful, caring employee for a bunch of trash that refuse to do what is needed to give these wonderful residents what they really need. And that is QUALITY CARE! I guess it's easier to get rid of one whistle blower than to have to replace a bunch of worthless employees. Be careful where you place your family members. And be vigilant in their care. The best looking places can have the most rotten employees.

Kelly Webster

Oct 25, 2016

I had a horrible experience at another facility, so I was nervous about going to St. John's. The minute I walked in I knew I was in a first class facility. Every staff member I dealt with went above and beyond their duties to get me healthy and comfortable. I also recommend the food, especially the baked goods. I can't recommend this facility enough. They are the best!! Thank you St. John's.

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