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Chartwell Colonial Retirement Residence

Chartwell Colonial Retirement Residence

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4.8 Google Review
101 Manning Rd, Whitby, Ontario, L1N 9M2, Canada
(289) 638-3530 chartwellcolonial.ca
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Refresh Reviews 4.8


Apr 15, 2023
My sister has been a resident of Colonial for 10 years. The staff have gone above and beyond to help me deal with her issues and have always been there for her. They are all so very kind and caring to all the residents. From the attentive kitchen staff to the cleaning staff to all the amazing PSW’s, Management, volunteers and any others working there they all make it feel like home. There are so many different activities for the residents to join and take part in. Walking in you can always feel the warmth and a feeling of home. Thank you so much Colonial!

Apr 5, 2023
Chartwell Colonial is a wonderful retirement home. I have been at Colonial Retirement Residence as a student for a little over two months. They are such a great, welcoming management. It is a pleasure to work for a company that values its residents, employees and students as well. Clients and staff are all friendly, and I would definitely recommend this place for anyone who is looking for comfort like home!

Mar 22, 2023
I visited Colonial with no appointment for a tour on a Saturday morning and met with Lesley Paulino, the General Manager and was very impressed with her professional attitude and kind mannerism. She was very patient, knowledgeable and answered all my questions clearly. The building was very well kept, organized and extremely clean. I was greeted by a very friendly receptionist and spoke with some residences in the foyer as I waited. The positive and happy attitude carried through not only the staff but the residence as well. I would definitely recommend anyone interested in Chartwell to pay this particular location a visit. The standard of service and level of professionalism is quite high.

Apr 10, 2023
I started working for Chartwell at the beginning of the pandemic, and switched to the Colonial location 2 years ago. The staff and residents feel like family, making the residence seem more like a home than a workplace. Covid took it's toll on everyone, and the media made many nervous about senior living, but working here made me realize how much better the residents had it here compared to living independently. The opportunities for socialization, stimulating activities, and the support network at Chartwell Colonial made pandemic restrictions take less of a toll on the physical and mental health of residents. I look forward to seeing how this home changes as we continue to put the pandemic behind us.

Jan 28, 2023
Our mother recently made the move from living on her own in a condo to moving into Chartwell Colonial. She came into the home for a two week respite stay , due to a recent illness and has ended up staying on permanently. From the moment she entered the building she was warmly welcomed by both staff and residents. The transition from independent living to residence living is going smoothly due to the support and encouragement given by the wonderful staff. She is settling in nicely and now enjoys three delicious meals a day and attends many of the organized activities. The Colonial is a small residence. The interior is well kept and clean. The atmosphere there is warm and inviting. It feels like home and due to it's smaller size , people really get to know each other and become family. We feel confident that our Mom is in a safe place and is being well cared for by the amazing staff. My brother, sister and I would definitely recommend the Colonial and truly feel that this has been a positive experience for our family. Thank you for being there when we needed you!

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