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Chartwell Chateau Cornwall Retirement Residence

Chartwell Chateau Cornwall Retirement Residence

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4.0 Google Review
41 Amelia St, Cornwall, Ontario, K6H 7E5, Canada
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Nov 26, 2018
The residents do not receive the care that they need in this home at all! And if they medicate or do personal care on your family member they charge them a ridiculous amount of money to do so. The management team are very immature and extremely rude, they also have staff members that are not trained in anything not even a psw handing out medication to our loved ones. The manager of the nursing side is very ignorant, she has been heard bad talking her own nursing team. There is zero confidentiality in that building at all, everybody including residents know things they shouldn’t. I would not recommend putting a loved one in this home at all.

Nov 26, 2018
I would not even give them 1 star! The worst management team. Staff members are very rude mostly to each other. Confidentiality does not exist in the home. The residents do not get the care they need from the workers that are housekeepers doing a psws job without any training. The nurse on staff has no nursing skills does not know much on anything medical she is not professional about the residents and how she speaks about the residents behind their backs to other team members. Would not want my elderly parents living there !!

Feb 1, 2018
Very nice retirement place for sinors.

Nov 17, 2016
Staff is very friendly and accommodating. They have mentoring program when a resident moves in to help them learn about the different activities as well as a general 'friend' to ease the changes the new resident is facing. The kitchen staff accommodated to keep a lactose-free milk in their fridge for a resident who provided it. So far, my family have not experienced any hiccups.

Dec 30, 2017

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