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SE Health - Erie St. Claire Office

SE Health - Erie St. Claire Office

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3.6 Google Review
2473 Ouellette Ave, Windsor, Ontario, N8X 1L5, Canada
(519) 972-3895 www.sehc.com
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Refresh Reviews 3.6


May 25, 2018
Not very impressed ....had surgery yesterday and have drainage tubes...this care center was to check stitches and drain tubes...They called this morning and I was told someone would be out today...when no one showed by 430pm I called again and was told they would be out later as i was switched to 2nd shift...I called again to get a time at 6.30pm....when a not so friendly or caring person told me they where short staffed..and they only got my paper work this morning and was NOT EVEN SCHEDULED FOR TODAY..I TOLD HER MY TUBES WHERE NOW FULL AND SHE TOLD ME...WELL MAM WE ARE NOT AN EMERGENCY SERVICE! Not nice al all! I am adding to my review after I had e nurses I really liked and where kind and understanding...I also had a lady who answered phones and although again they where short staffed and no nurses for 4days...she went out of her way to bring me new dressings ...bandadges so my daughter and I changed my own dressings..My nurse again came and removed my drain tubes..she was excellent and understanding.. I faint easily and often take seizers ....she was awesome and I did not faint..she was kind and patient with me...so do to 1 bad apple at the desk I give the nurses 5 stars...But they really need to hire more nursing staff...thanks to my awesome nurses...and the 1 sweet lady who answed the phone.

Oct 26, 2017
Explained we had issues in the past with another nursing service, wanted a nurse who was experienced in starting an iv catheter for antibiotic. Needed a restart and had to wait for on call nurse to start shift yeah they asked her to start early but still had to wait for her to come from Windsor to county and she got there around 11:00 pm and had hard time finding a vein to use and by the time I've was complete it was close to midnight and he had to get up at 5:30 am for work truck driving So we set up standing appointment in case restart was needed. They sent a man whose done maybe 50 he tried 4 times then said we can only try a set number of times then have to call in someone else. When I called office there response was we have to wait till other nurse done all appointments before they can come out. Nothing was said to our office you require someone who specializes in starting iv's. They are all trained. If he wants he can go to emerg. How long do they think he'd be there waiting

Jan 23, 2018
Best health care agency!

Dec 29, 2016
The nurse's have all been excellent I have had suck a great team helping me get better.....

Nov 22, 2016

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