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Refresh Reviews 3.4


Dec 27, 2018
Would like to know if an NPS survey (rating 1 to 10) or something similar is provided the tenants to determine level of customer satisfaction regarding meals being provided. Maybe a quarterly survey would be best timing wise. Just a suggestion, Thanks Mike

Dec 23, 2018
This place is nuts with lunatic employees! AT walmart yesterday Lisa Clarke was on a shopping excursion with a resident in a wheel chair and started giving the finger to another lady then Lisa started calling her nasty valger names and attacked the women they faught in the store rolling around on the ground for awhile until it was broken up with a code yellow ..the one lady walked away while Lisa stood still screaming! Is this normal behaviour for staff while out In the community? Totally disgusting! Glad we didn't!! put my nana here! Be careful people who knows what goes on behind closed doors if this is happening in public.....out of control employees with anger issues!!!!

Sep 27, 2018
I have just moved my mother out of Cedarvale assisted living . The amount of dead bugs covering her carpet was disgusting! They fumigated ages ago but never cleaned up after . I had to clean her furniture before moving it into her new place as it was also disgustingly filthy . The ceiling in the hallways are cracked and falling apart from a roof leak from who knows when . There is no accountability for some extremely rude and lazy staff members , one in particular. I could go on but I won't. Yes I have pictures for proof in case you want to rebut my comments .

Apr 4, 2018
Just visiting the 1st time. Quiet and peaceful place. Inside very large

Mar 11, 2018

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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