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Marina Point Village

Marina Point Village

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3.2 Google Review
225 Oak St W, North Bay, Ontario, P1B 0A9, Canada
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Apr 10, 2023
My parents live at Marina Point for years now, initially it was good although the price they pay is very high and they are continuously raising prices. The pandemic did not help things as seniors were mostly alone. For the past five years they have been living in a construction zone and having to put up with noise. They are tenants there so they cook their own meals. Many of the residents complain about the food they can’t even eat and have family members bring in food for them, definitely not the nutritional food elderly people require for a proper diet. The residents are complaining about the food and other things but they say nobody listens. Many say they would move out but there is a shortage of housing for seniors here. It is really too bad the way this facility is being ran. Something needs to be done!

May 5, 2024
My father in law has lived here for 5 years. Staff are very friendly, decent activities but the food is horrible. I have eaten with him and it's really bad food and has been for years. Can they not feed seniors decent food? My aunt was at Empire and the food was much better there.

Aug 21, 2022
Horrible my Dad moved there a year ago and they have told us many untruths about his new apartment. He moved in yesterday in yesterday and it had not been cleaned. No TV or internet for possibly a month. Only 1 elevator working. No properly sized sheets for his bed. He has queen but top sheet was twin. Was told that's all they had, laundry was behind. Staff tells family what they want to hear and not the truth always.

Oct 29, 2016
My parents were residents for ten years at Marina Point both in the independent living section and in the assisted living section. They were among the first to live there. They never complained and only praised the facility and the staff. After moving into the assisted living section their praise never waned. On my own visits there I found the place to be an excellent environment for them -- excellent location, very good care and I knew they were safe. After dad's death Mom stayed on for about year but her dementia was becoming more pronounced and an assessment was made and it was determined that she needed to go elsewhere for care. We went to Cassellholme -- that was a good choice too. But, I don't fault Marina Point for "screening" or assessing potential residents. They have a high standard of care that they can offer and persons with greater needs they just can't accommodate. They can't give the care to a person who needs care beyond which they can reliably offer. I was sorry Mom had to leave Marina Point...but they could'nt give her the care she needed and would need as time progressed. But, I applaud Marina Point for the care and safety they provide to their residents. Someday, I might be there.

Dec 26, 2015
This is an excellent facility, with a long (years) waiting list. But they do not accept anyone with any symptoms of dementia, something not explained until the final stages of your move. They do an assessment ostensibly to determine whether you are fit for independent (kitchen-equipped) residences or whether you should be in the assisted living residences. But this assessment is really designed to assess mental health and you will not be accepted if you fail this test. I am not sure if this discrimination is legal, but it is real. If in doubt about the perfection of your mind, now or after two years of waiting, do yourself a favor and go to the Empire.

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