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The Village of Glendale Crossing

Name: The Village of Glendale Crossing
Address: 3030 Singleton Ave, London, ON, N6L 0B6, CA
Telephone: (519) 668-5600
Price range: $$$

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3030 Singleton Ave, London, Ontario, N6L 0B6, Canada

(519) 668-5600 www.schlegelvillages.com/glendale-crossing-london

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Electone_Guy

May 13, 2018

We recently moved my mother here from another home. It is a lovely facility, very clean and the staff have been wonderful. I can sleep well at night knowing my mother is well taken care of.

deanne cassidy

Feb 10, 2018

A neighbors husband was there was very happy with staff and care Keep up the good work.

Deborah Bee

Dec 15, 2015

My Mother as been at Glendale Crossings for a year and a half now. She is settled into her new home and enjoys a good quality of life there. When she went in she was very depressed, and has dementia and so it was not easy to get her involved at first. But now she enjoys a number of activities - they have a wonderful music program - and day trips. The staff are wonderful. I live out of town and am kept up to date with health issues and concerns by the Nurses. I can call anytime for information, and when I ask about her the staff really know about her day to day life, and how she is feeling. It is much more than just medical information and small talk. The Nurses work regular shifts and so they know her well and are alert to changes. They did not hesitate to send her to hospital when she needed to go, and kept me informed. ( I'm an RN and I ask a lot of questions). During a recent family crisis the social worker spent time listening to her, and the family, and kept me informed long distance of the ongoing issues. Last month we had family death the Chaplain was available to help through it - as well as helping her dress for the service, even getting her hair done. It is this personal team approach that reassures me that she is being cared for as an individual. The facility itself is bright and sunny with a great library and country kitchen for family meals. Her room is clean, the meals are a little repetitive but good, and she has made some friends. Sure there have been some issues - with room mates mostly, and she does not like early morning showers but we have been able to resolve these. I know the staff hear her concerns and are fair in dealing with them. I am very satisfied with all the staff do for her on Glendale.

SOUND WAVE

Jul 23, 2017

I volunteer here I love it. Good home

Janet Green

Nov 14, 2016

My Husband was a resident on the Byron neighbourhood.The staff were wonderful, loving," kind, hard working,professional.The food was very good. The recreation programs, physio,housekeeping,spiritual care etc: were excellent, services too numerous to mention.The only problem was always a shortage of staff, there should be one more PSW at least on each shift. I was happy to spend many hours daily at Glendale with my husband, if I ever need to be in LTC , this would be the place I would choose.

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