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Willows Estate

Willows Estate

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1.0 1 review
13837 Yonge St, Aurora, Ontario, L4G 0N9, Canada
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Jul 20, 2022

Horrible place to work & definitely would not recommend

I worked at this LTC home for just over 5 months before I was wrongfully terminated. I would not recommend anybody to this place whether it be to work or to place family members in. These people have abusive PSW’s still working in the home, even after numerous complaints have been brought to managements attention. They do not properly clean/sanitize common areas & they have absolutely no regard for the residents. THIS PLACE NEEDS TO BE INVESTIGATED & SHUT DOWN!!

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Dec 26, 2023
Very disappointed with this nursing home. Keep your loved ones far far away. They do not care for your loved ones at all. My grandmother just recently passed away because they kept a patient who was unwell in the same room as her. The day after she passed, my family went to go pack up her things. All of the employees were able to look my family in the eye and not even give any condolences or anything. They truly show how much they don’t care about their patients. I am disgusted with the lack of care and attention they gave to this matter. I would never recommend this nursing home.

Dec 25, 2023
This establishment is a disgrace. The entire place is negligent and responsible for the death of my grandmother who was left alone in a room with a roommate who had pneumonia when she had a half a working lung and a heart condition. They are directly responsible for the death of my beloved grandmother. The staff could not even look us in the eye when we came to clean out her room because they know their negligence caused her death. This is a terrible place to entrust the safety of your loved ones. The irreparable damage they have caused my family with no remorse or even so much as condolences speaks to their cruel and callous operations. You should be ashamed of yourselves. I wish I could give you no stars you absolute monsters.

Dec 18, 2023
This place is extremely unprofessional and heartless. Not only did my grandma have a god awful end of life in this facility, the treatment my family received from staff afterward was disgusting. Completely unorganized, made me enter the facility during a respiratory outbreak multiple times because of sheer incompetence. The people “in charge” of this place need a career reevaluation. Keep your loved ones far away.

Mar 14, 2023
My wife has been at the Willows for three years now and I have only good things to say. The place maybe old and worn out but the level of care is excellent. Staff have always been caring and professional even through the challenges that COVID brought us. They have my respect in making our sad situation the best it can be.

Dec 10, 2021
My Family can’t say enough about this Residential home. The Staff are the most kind and caring hands we have had care for my mother. The Nurses are absolutely amazing and always pleasant no matter what. The management is very professional and extremely knowledgeable in caring for our family members with the standards we expect. We are very happy with the level of care and compassion my mother received from The Willows Estate. Thank you for taking such great care of my mother . Melissa and Family

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