Amber Lea Place Retirement Home

My grandma was at Amber Lee years back very friendly staff we had zero complaints! Sad disgruntled employees need to leave negative reviews. Residents can have air units. Many facilities do not have central air (older builds). You have an option to have a unit for your room. Amber Lee pays their employees if you do not like your wage move on to another facility.

Do not pay employees well or fairly at all. Work load for psw is impossible, you have to literally jog your entire shift just to almost complete everything. And then when you do not complete every task, you are disciplined for it and yelled at by management. The management here are awful. Especially the activities director. Keith. Very very rude person. He is the type that acts as if he is God or owns the place. VERY IMPORTANT INFO, this place also does not have air-conditioning. So in the summer it is hotter inside than it is outside. Staff are dripping in sweat. I even had to leave early a couple times as I passed out and vomited due to heat. The 5 flights of stairs staff are running up and down the entire shift do not help this matter. Only residents who are able to afford AND can go out and buy their own or have family get their airconditoners are able to have them in their room. Of course rent also goes up if you choose to do this. Residents who are not so lucky are forced to sleep in a room above 30 degrees. I have no idea how they could even fall asleep in that. You wouldn't believe how hot it gets in some of those rooms. Complaints from staff or family does not go far either. Management says they are in the process of fixing the airconditoning but they really do not even have one. They will point to a airexhanger which is not a air-conditioner at all. they have said it is being fixed 3 years in a row now. Residents who do have airconditoning will often refuse to come to meals in the dinning room as it is too hot for them. And that is insane to me!! Honestly.. This place is horrible. I worked here as a psw. It was my first psw job so I had nothing to compare it to. But now that I have been to many different facilities I know this place is just awful. Very very cheap. Management and the owner do not like to spend money at all. For Christmas employees got a photocopy of a 6 dollar lotto ticket with the writing "hope we win" yup. They bought ONE ticket and photocopied it for everyone.I couldn't believe someone could be so cheap to their employees. As a psw I only made 50 cents above minimum wage. And the physical labour and workload I was given was absolutely ridiculous and impossible to even the best psw. There is so much more I could say about this place, but I have already wrote a short story here, so anyone who has read all of this DO NOT WORK HERE OR PUT FAMILY HERE. I can not stress this enough. It's terrible. They act very nice when family is present but as soon as they leave, it's hell. They treat residents poorly. They will even make employees lie about events to save themselves. Please please stay away from this place.

Very nice home and friendily staff.

Dont pay employées