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Burloak Long Term Care

Name: Burloak Long Term Care
Address: 5959 New St, Burlington, ON, L7L 6W5, CA
Telephone: (905) 639-6389
Price range: $$$

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4.1 Google Review

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5959 New St, Burlington, Ontario, L7L 6W5, Canada

(905) 639-6389 www.reveraliving.com/long-term-care/locations/burloak

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Groovy Grover

Feb 24, 2021

4.7 my ...Covid wings with no sanitizers in sight.. nice

Phil Dakin

Feb 19, 2021

The place seemed nice and I had a question about sending my mother there. I called and left a message and it took exactly TEN days to return my call. I've contacted at least ten LTC facilities and the only two that didn't answer the phone were both Revera and they both took an unacceptably long time to return my call. By then I'd already had to submit my choices. (I wonder how many days it would take them to find my mother lying on the floor?) I didn't want to rate the facility because basing it on the actions of one or two people isn't fair. Unlike some of the other reviewers I see above. Update: The Executive Director reached out and was very apologetic. I'd rather people based their opinion on actual experience with the home rather than my small interaction. I'm adding a star because of this, even though I didn't want to actually rate the facility, I merely wanted to describe my one interaction.

Glen LaCouvee

Jan 8, 2021

Incredible resting home for those most in need. Over 10 years of unbelievably empathetic and loving care for my mother by the personal support workers, nurses who always kept us informed of her overall health and wellness with amazing kindness, and the doctors who were always thorough and patient. I have yet to mention the kitchen staff who will always accommodate any special requests, the activity team who will let you know what your loved one is enjoying whether it be the Burlington Mall or Royal Botanical Gardens visits or joining in sing songs, winning at Bingo or making a new friend. From the front desk to those behind the scenes everyone always seems to be so very invested in making everyone's day a great one even if you're just dropping in. On behalf of my mothers family and friends we thank each and every one of you.

Nelz N

Jan 20, 2021

The home is awesome, and some of the staff are fabulous to work with, however there is a lady who oversees the covid19 vaccination for the healthcare workers who is very rude to the agency staff whom support thier residents. As person and someone who works with people she ought to respect others. Kindness would not kill her especially in these times

Valerie White

Sep 22, 2015

My father has been at this facility for 7 months. I am so pleased with the staff, activities, and the cleanliness of this place. The staff are very friendly and very dedicated to the residents and have made living there as comfortable as they can for my father. They have set up an area in the sun room for my father to paint and get him involved in as many activities as they can. I am so grateful that my father was able to get into Burloak. Burloak was my first choice and I have absolutely no regrets at all. I give this place a 5 star rating.

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